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I am unable to log into Quicken. Computer. HP Envy laptop…

Customer Question
I am unable to...

I am unable to log into Quicken

Accountant's Assistant: What device or product does this involve?

Computer

Accountant's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP Envy laptop Windows

Accountant's Assistant: What version of Windows are you running on your Envy?

Don't remember but it is the latest, I believe

Accountant's Assistant: What have you tried so far with your Envy? Have you installed any updates recently?

Not recently but installed the latest when it became available

Accountant's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just that I am unable to open

Submitted: 5 months ago.Category: Financial Software
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Answered in 7 hours by:
3/13/2018
Tech Support Rep: Richard, Financial Specialist replied 5 months ago
Richard
Richard, Financial Specialist
Category: Financial Software
Satisfied Customers: 47,537
Experience: IT professional, resolving issues with financial programs.
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to sign in?

Please let me know

Thank you

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