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I have tried to sign in and have updated my password but am
I have tried to sign in and have updated my password ***** am still unable to order a Quicken program. I gave the 6 digit number provided within a minute after receiving same and was told the number h… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I talked with Chat Line last week and was told to use my
I talked with Chat Line last week and was told to use my User ID and Password ***** my 2016 Tax form. Somehow I got into TaxAct and started my return for 2017. Now when I try to get in to complete ret… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
My password will not be ACCEPTED. WHEN I SIGN IN WITH ID &
WHEN I SIGN IN WITH ID & PASSWORD ***** IT GOES TO SETTING A TEMP PASSWORD ***** THAN NOTHING HAPPENS … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I am having difficulty signing into my account. I have a
I am having difficulty signing into my account. I have a Username and Password ***** I used last year but it is not being recognized. Please Help! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have been having issues since last night when I did the
I have been having issues since last night when I did the update that you ad for up to enter. My quicken is now totally out of date, not showing my Sept. entries. I was on hold with you last night for… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
I am being required to sign in to Intuit, but password
I am being required to sign in to Intuit, but password ***** work, and unable to reset it … read more
Karen Joinson
Karen Joinson
Client Support & Accounting Specialist
Bachelor of Science
66 satisfied customers
I can't get the vault update to work. I haven't used it in
I can't get the vault update to work. I haven't used it in many months. … read more
Karen Joinson
Karen Joinson
Client Support & Accounting Specialist
Bachelor of Science
66 satisfied customers
I cannot get back into taxact. I have already tried getting
I cannot get back into taxact. I have already tried getting new username and passwords, but when I enter them, it just goes back to "not matching our records"… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
My quicken is not accepting my password. I used it last night
My quicken is not accepting my password. I used it last night and it worked fine. Now it does not. How do I set a new one? Betty G. McKenzie [email protected]… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I am using 2010 version; last night I backed up my QDF file
I am using 2010 version; last night I backed up my QDF file naming is Quickenbak. Today, when I tried to open it, the program tried to start as if I had never used quicken. After several tries, I reac… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I NEED THE LINK TO MY QUICKEN, THAT I HAVE ALL READY PAid
I NEED THE LINK TO MY QUICKEN, THAT I HAVE ALL READY PAid for, FOR RE COVERY ON MY COMPUTER. IT HAS BEEN TAKEN BACK TO FACTORY . IT HAS BEEN BACK-UPED BUT I NEED A LINK TO BE ABLE TO USE MY QUICKEN. A… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
Last night my computer apparently got some major security upgrades.
Last night my computer apparently got some major security upgrades. This morning my post-2008 Quicken has disappeared. I get a set-up message and then sometimes I get asked for my vault password XXXXX… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have purchased Quicken Starter Edition. When I had Quicken
I have purchased Quicken Starter Edition. My bank does not allow info from my account to be downloaded to this program. Is there a way I can enter my transactions?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
I filed my Federal last night. Ive read printout & question
I filed my Federal last night. I've read printout & question an entry. Page 2, line 62 should be 3635 + 1000 on line 63. Total 4635 should be on line 72 & line 73 586. It appears error on Tax Payments… read more
fastfile
fastfile
Tax Advisor
Master's Degree
550 satisfied customers
Error ol-392-a, bank download problem. I down loaded the last
Error ol-392-a, bank download problem. I down loaded the last part of Dec. Now the program wants to down load by user # XXXXX of just bank institution and goes back to 03/11 I talked to bank ,they sai… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
My 2011 deluxe will not download using the one stop update.
My 2011 deluxe will not download using the one stop update. It worked last night but not on 12/29… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
I have just purchased Quicken 2011. I am not able to get updated
I have just purchased Quicken 2011. I am not able to get updated information from my bank. All other updates seem to work fine. I have followed all of the directions for upgrading this new version and… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
I downloaded Quicken 2011 last night. Cannot tell if download
I downloaded Quicken 2011 last night. Cannot tell if download activated. How do I know? Also, try to update transactions from institution and get message that log in information was incorrect. Have go… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
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Meet the Experts:

Robert M.

Robert M.

Consultant

3,171 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

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Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

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Leanne Stewart

Quickbooks Pro Certified

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QuickBooks certified, in my own business for 7+ years.

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David Bennett

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16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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