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I installed Quicken 2011nprogram on laptop computer running
I installed Quicken 2011 program on laptop computer running windows 7, but, I cannot transfer the Quicken file from the backup that is on a cd-r disc, to the laptop. Shouldn't it automatically transfe… read more
Expert
Expert
Cannot open quicken 2016 deluxe after leaving it open days,
cannot open quicken 2016 deluxe after leaving it open for several days, not responding. Have restarted computer (PC running windows 10) several times and not responding.… read more
Expert
Expert
I down loaded Quicken 2015. when I try to select my back up
I down loaded Quicken 2015. when I try to select my back up file it is greyed out per instructions, it is grayed out. what do I do?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,562 satisfied customers
I use Quicken for my financials on computer with XP system.
I use Quicken for my financials on computer with XP system. I save data to"back-up on Quicken online" . If I load Quicken onto new computer running windows 7 can I restore data to it by using "restore… read more
Robert M.
Robert M.
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Computer crashed - data saved - reinstalled Quicken2002 but
Computer crashed - data saved - reinstalled Quicken2002 but can not access my data. How do I access my data?… read more
Richard
Richard
IT Manager
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My computer crashed from a virus. It was restored to
My computer crashed from a virus. It was restored to original settings and all data recovered except quicken. I bought the 2013 version of "starter edition" yesterday and need to get my old data resto… read more
Expert
Expert
I have the app. for 2007 Quicken. I had worked all day on it
I have the app. for 2007 Quicken. I had worked all day on it and went to back it up but the error report said some files are missing. I cannot seem to retrieve all the entries I had processed all this… read more
SoftwareVince
SoftwareVince
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Master's Degree
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I have Quicken 2012 and my operating system crashed. Staples
I have Quicken 2012 and my operating system crashed. Staples used my Vista disc and restored most of my data. However they said I would have to reinstall Quicken 2012 which I did. Now can I retieve my… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
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I just bought a new Dell computer and Quicken Starter edition
I just bought a new Dell computer and Quicken Starter edition 2012.The problem is that all I really wanted and thought that it was still on Quicken was a way to track my bank accounts and other assets… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,562 satisfied customers
Quicken Starter Edition2011 was purchased. Backup on line was
Quicken Starter Edition2011 was purchased. Backup on line was paid on 8/8/2011 Have not been able to get the online backup which was paid for on 8/8/2011. in amount of $49.95. Did not receive a downlo… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,562 satisfied customers
I lost a hard drive along with my quicken data, I backed up
I lost a hard drive along with my quicken data, I backed up online and when i try to restore it wants an account number and password, i have neither, how can i get my quicken data?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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Good morning, I am trying to backup on line and am getting
Good morning, I am trying to backup on line and am getting an Assertion Failed popup. I have two ID nimbers for reference 31229743 and 31322680. I have not been able to backup for about two weeks. Mar… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,562 satisfied customers
Incident#101024-001271 I am trying to transfer my information
Incident#101024-001271 I am trying to transfer my information from my laptop to my desktop. I have the Quicken 2010 starter program installed on both computers. I hope and pray it is on a flash drive.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,562 satisfied customers
You can see - There are invalid characters in your email
You can see - "There are invalid characters in your email address". I also need help restoring a backup to the new Quicken 2010... please.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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I recently requested for anew password and was givenOwNvqno.
I recently requested for anew password XXXXX was givenOwNvqno. I attempted but it was not recognized. I suspect that my access has been locked out because of my many attempts and failure. I really nee… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,562 satisfied customers
I have quicked starter edition. Quicken file is lost. How
I have quicked starter edition. Quicken file is lost. How do I recover it? We tried to back up by putting it in a flash USB drive. I already gave you my creedit card number. Robert Mezey XXXXX, 17F Ph… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,562 satisfied customers
I have been selected to be our new treasurer for our club and
I have been selected to be our new treasurer for our club and the former treasurer gave me the quicken disc to load it is the Quicken Starter Edition. I am having problems downloading from the bank ac… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,562 satisfied customers
Had a HD crash. Had a backup of Data. Reinstalled 2008 Quicken
Had a HD crash. Had a backup of Data. Reinstalled 2008 Quicken Starter Edition. Restored the data. No problem, but the accounts did not show up on the new install home page & when I tried to open a fi… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,562 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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