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Install error, procedure entry point invalid. will no run.

Customer Question
Install error, procedure entry...

Install error, procedure entry point invalid. will no run

Accountant's Assistant: The Financial Software Technician will know how to help. Please tell me more, so we can help you best.

I'm running xp pro service pack 3. Failed installation of program

Accountant's Assistant: Is there anything else important you think the Financial Software Technician should know?

Can't think of anything.

Submitted: 4 months ago.Category: Financial Software
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Customer reply replied 4 months ago
running xp pro service pack 3. install error
Answered in 7 hours by:
3/11/2018
Tech Support Rep: Eric Ewing, IT Pro replied 4 months ago
Eric Ewing
Eric Ewing, IT Pro
Category: Financial Software
Satisfied Customers: 415
Experience: I am a technology professional with 20 years experience, and hold 15 industry certifications (from hardware/software repair to mobility to IT Security, and everything in-between!).
Verified

Hi! I'm Eric, a computer expert who's been paired with you through JustAnswer.com. I'm reviewing your question now, and will return w/ an answer soon!

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Tech Support Rep: Eric Ewing, IT Pro replied 4 months ago

Good evening! Can you tell me the name of the financial software you're trying to install? Knowing that, I can check the system requirements to ensure it is compatible with Windows XP (many newer applications are not). Once we rule that out, we can dig a little deeper.

I look forward to hearing back from you!

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Customer reply replied 4 months ago
Trying to install TaxAct on a Windows Xp Pro machine with service pack 3. Apparently, the new version of Taxact requires Win 7 or above and IE 11 so not sure if you can help.
Customer reply replied 4 months ago
Disregard. Not willing to spend 52 bucks.
Tech Support Rep: Eric Ewing, IT Pro replied 4 months ago

No problem. I will put you in touch with our customer service team for a refund.

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