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Turbotax has done my tax for 10 years....irs tells me that
turbotax has done my tax for 10 years....irs tells me that it has not received my tax for 2016. did you not send it to them$$$$$ … read more
John Castle
John Castle
BSC in Computing Network Management and Design
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I filed my 2016 Turbo Tax with Turbo Tax. I am trying to
I filed my 2016 Turbo Tax with Turbo Tax. I am trying to obtain copies of my 2016 taxes which were loss when my computer crashed. I went to IRS site and was told my 2016 were never filed yet I paid fo… read more
Barbara
Barbara
Enrolled Agent, Paralegal
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I have Deluxe 2009 and 2010 in my PC. Opened Turbotax 2009
I have Deluxe 2009 and 2010 in my PC. Opened Turbotax 2009 and tried to print to file some instructions but it did not work - hung my system. After rebooting,click Turbo Tax 2009, get application not … read more
Viet -MS Office Tech
Viet -MS Office Tech
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My 2016 taxes accidently erased ended up with 2 copies of
My 2016 taxes accidently erased ended up with 2 copies of 2015, I need a complete copy of my 2016 taxes done on Turbo Tax . … read more
Dr Arthur Rubin
Dr Arthur Rubin
Doctoral Degree
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I bought turbo tax 2017 and it could not find my turbo tax
I bought turbo tax 2017 and it could not find my turbo tax 2016 to transfer files. I opened my turbo tax 2016 and all information was evidently erased. It was like I should start over. What is happeni… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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I have windows 10 and turbo tax deluxe 2017 getting error
I have windows 10 and turbo tax deluxe 2017 getting error code 1305 then 65535. tried one of your solutions by running in selective start mode but getting same message. I loaded 2016 for a sanity chec… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
1,812 satisfied customers
I filed my turbo tax under user in years past. I no longer
I filed my turbo tax under user***@******.*** in years past. I no longer have access to that Email. It has been changed to***@******.*** Because of this I cannot access turbo tax records or set up a n… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,530 satisfied customers
I have done my Turbo Tax for the past 6 years on a PC. I put
I have done my Turbo Tax for the past 6 years on a PC. I put the past year's file on a thumb drive and loaded them on to my MacBook Pro but I can't they won't open and my Turbo Tax Premier 2012 does n… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I bought online home and business tax for 2011, the computer
I bought online home and business tax for 2011, the computer that it was downloaded on does not work anymore have a new one is there anyway we can transfer what was on that computer to the new one… read more
SoftwareVince
SoftwareVince
Senior Accountant
Master's Degree
25 satisfied customers
I have been using 2008 version for several years. Approx a
I have been using 2008 version for several years. Approx a month ago I got a new computer. My tech transferred my quickbooks over but it wants to register this version. I have only the lic # & product… read more
Expert
Expert
I am getting the following error message when trying to back
i am getting the following error message when trying to back up my data to an external hard drive The currently logged in windows user does not have permission to write or delete files from this locat… read more
PDtax
PDtax
Owner
Master's Degree
1 satisfied customers
I use Quicken Deluxe; I believe it is Quicken 2006 Deluxe. I
I use Quicken Deluxe; I believe it is Quicken 2006 Deluxe. I have been using it for many years and really like it. A week ago today (May 18, 2012), I took my wife's computer (a Dell laptop to Staples … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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why cant I bring up my 2011 tax return? It says its creating
why can't I bring up my 2011 tax return? It says its creating a secure site and then stops.… read more
fastfile
fastfile
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Master's Degree
550 satisfied customers
I lost all my data on quickbooks 2002 and it has not been corrected
I lost all my data on quickbooks 2002 and it has not been corrected yet. I have been considering call QuickBooks support but have not as yet. I have my business data on a PC and can use that when I am… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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I have completed 3 tax returns about 3 weeks ago, no problem.
I have completed 3 tax returns about 3 weeks ago, no problem. Went to do the last one and there was a trojan virus, which I sent to the vault. Turbo tax would not open, on line recommendation to unins… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
We have a GOTOMYPC network at our business. In the past when
We have a GOTOMYPC network at our business. In the past when the host computer would enter a customer name, etc. I would be able to see it, and use it on my remote computer. However, the past week we … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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How do I download my 2008 return from Windows XP to Windows
How do I download my 2008 return from Windows XP to Windows 7. TurboTax said I only owed $108, but now the IRS says $2,327! Please help!… read more
AndyS
AndyS
Master's Degree
9 satisfied customers
I have used Quick Books Pro and Remote access for years. Suddenly
I have used Quick Books Pro and Remote access for years. Suddenly this spring I have no longer been able to use my remote access to connect to my office computer and transmit data. It connects OK and … read more
Christopher Bessler
Christopher Bessler
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Associate Degree
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jgordosea

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Tom K

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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