Financial Software

Financial software questions? Ask IT support for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

My question is about IRS IP PIN numbers. After you have been…

My question is about IRS...
My question is about IRS IP PIN numbers. After you have been put on a list of those under the protection plan, do they ever take you off the list? (I am not confusing this with e-filing PIN numbers.)About three years ago my wife was put on a list. We didn't know it and still don't know why she is on the list. We discovered she had an IP PIN when filling out the screen on a major tax software site. The screen would not let us proceed until we found the IP PIN and entered it.To our knowledge we have never received the notice from the IRS giving us a new IP PIN every year. I can't remember where we found it last year. I have gone through everything I can find online and have tried to retrieve the pin on the IRS site but it says it had a technical error or my answers weren't sufficient.So I don't know if my wife no longer gets IP PIN numbers issued to her, or if the tax software no longer interfaces with IRS to know she has one. I have asked the tax company how their form entry check works, but have not gotten an answer yet.The clincher is in the past, the entry screen forced me to enter the IP PIN number for my wife (but not for me). THIS year the screen allows me to proceed while leaving the IP PIN blank for my wife. So I don't know if it is the IRS or the tax company that has changed.Any light you can shed on this would be greatly appreciate.Jeff
Show More
Show Less
Ask Your Own Financial Software Question
Customer reply replied 1 month ago
I heard from tax analyst at tax company She saidyou can just submit the return without IP PIN. If there is an IP PIN required then the IRS will let me know once the return is e filed. It sounds like she doesn't need one..Does that sound right?
Answered in 13 hours by:
3/9/2018
cvd4311
cvd4311, CIT Analyst
Category: Financial Software
Satisfied Customers: 1,080
Experience: I have a BA in CIT with over 14 years experience.
Verified
  • Received a CP01A Notice
  • Opted-in to receive an IP PIN
  • Previously participated in the IP PIN Pilot Program as a resident of FL, GA or DC, and have an online account
  • Tried to e-file your tax return and it was ‘rejected because you didn't include an IP PIN’

If you need help finding it go to this link: https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

You do not need to include the pin anymore so the Analyst is correct on that.

Ask Your Own Financial Software Question
Customer reply replied 1 month ago
Great! Thank you so much. (It makes me uncomfortable when the analysts has to say I'll check on that.)The first we knew about an IP PIN was a couple years ago or so the tax software would not accept a screen without my wife entering the IP PIN. Have never received a notice. Oh well, I am searching the Internet and asking questions. That is all one can do. Thanks again!

You are very welcome.

Please RATE 4 stars or above and I will close the ticket.

cvd4311
cvd4311, CIT Analyst
Category: Financial Software
Satisfied Customers: 1,080
Experience: I have a BA in CIT with over 14 years experience.
Verified
cvd4311 and 87 other Financial Software Specialists are ready to help you
Ask your own question now
Was this answer helpful?
Ask cvd4311 Your Own Question
cvd4311
cvd4311
cvd4311, CIT Analyst
Category: Financial Software
Satisfied Customers: 1,080
1,080 Satisfied Customers
Experience: I have a BA in CIT with over 14 years experience.

cvd4311 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Robert M.

Robert M.

Consultant

3,077 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

< Previous | Next >

Related Financial Software Questions
Quicken won't recognize my internet connection. On a pc. It
it pops up with a box asking for my quicken password ***** says internet not available error 7… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
COntrol W to activiate check printing.. I have tried several
I have tried several times to connect the Print Check section but all I have is a "control W" but without success … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I filed for a federal exetension with turbo tax and I have
I filed for a federal exetension with turbo tax and I have an email saying it was accepted. Do I need to file a state extension also? … read more
Dr Arthur Rubin
Dr Arthur Rubin
Doctoral Degree
24 satisfied customers
How can I get a copy of my 2016 Fed. Tax return? 2016
How can I get a copy of my 2016 Fed. Tax return? JA: Which tax year are you filing for? Customer: 2016 JA: Anything else you want the Financial Software Technician to know before I connect you? Custom… read more
abci168
abci168
Principal
27 satisfied customers
Problem with Fed Tax return will not allow me to e-file
Problem with Fed Tax return will not allow me to e-file Federal … read more
Barbara
Barbara
Enrolled Agent, Paralegal
4,943 satisfied customers
I bought Home and Business but it won't install. I went to
I bought Home and Business but it won't install. I went to turbotax download but it offers to sell me the product, which I alaready have. Ideas? … read more
Cody
Cody
Computer Science
2,159 satisfied customers
I need a password in addition to my phone to complete my
I need a password ***** addition to my phone to complete my TurboTax … read more
Mark Anderson
Mark Anderson
Attorney
Doctoral Degree
10 satisfied customers
I need my 2016 file it is on a dif account I had don't know
I need my 2016 file it is on a dif account I had don't know I'd or password ***** help me thanks … read more
Wes
Wes
Consultant
Bachelor\u0027s Degree
368 satisfied customers
I have been locked out of my account. Used your service last
I have been locked out of my account. Used your service last year and had no issues. I have changed address and email. Now I can't get in at all and the email address they have for me was never mine K… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
When I open Quicken It tries to open then reverts to a blank
When I open Quicken It tries to open then reverts to a blank page with file and help only. I tried to open a file from the list and still goes right back to a blank page. It's trying to send me to pas… read more
Ricky Kresslein
Ricky Kresslein
Bachelor\u0027s Degree
797 satisfied customers
Want to move Quicken 2011 to a new computer and update to
Want to move Quicken 2011 to a new computer and update to 2018 … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I bought Turbotax from Staples in Nanaimo yesterday, I have
I bought Turbotax from Staples in Nanaimo yesterday, I have used Turbotax before but never had this problem getting the system to start. I netfiled last year, Denny Scriven … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Can you tell me if I drive for LYFT am I allowed ro enter my
Hi Can you tell me if I drive for LYFT am I allowed ro enter my auto insurance as an expense for a deduction? … read more
Don Williams
Don Williams
BS
15 satisfied customers
I have unsuccessfully tried to efile. I thought all was well
I have unsuccessfully tried to efile. I thought all was well last week. Then I received a message saying I did not complete the form. … read more
cvd4311
cvd4311
CIT Analyst
1,080 satisfied customers
I have purchased a turbotax standard and am trying to load
I have purchased a turbotax standard and am trying to load on my Apple desktop which does not have cd/dvd drive Help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
If I upgrade now, do I have to load the software now?
If I upgrade now, do I have to load the software now? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
I have used turbo tax for years, however this will be the
I have used turbo tax for years, however this will be the last time I use it. I finished my return yesterday, and wanted to complete another simple return today, however I learned that the $150+ I spe… read more
ABC Accounting Group
ABC Accounting Group
Bachelor\u0027s Degree
828 satisfied customers
I had an Verizon email account that I used for my 2016
I had an Verizon email account that I used for my 2016 taxes. However, that account has been closed out. How can I retrieve a copy of my 2016 taxes from taxact? … read more
cvd4311
cvd4311
CIT Analyst
1,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x