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I can't get it to come on my computer. Turbo tax deluxe.

Customer Question
I can't get it...

I can't get it to come on my computer

Accountant's Assistant: What device or product does this involve?

Turbo tax deluxe

Accountant's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell Inspiron 15

Accountant's Assistant: What Operating System (OS) are you running on your Inspiron?

I don't know what you mean can you give me somr choices

Accountant's Assistant: What have you tried so far with your Inspiron? Have you installed any updates recently?

No

Submitted: 4 months ago.Category: Financial Software
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Answered in 44 minutes by:
3/8/2018
Tech Support Rep: Richard, Financial Specialist replied 4 months ago
Richard
Richard, Financial Specialist
Category: Financial Software
Satisfied Customers: 47,275
Experience: IT professional, resolving issues with financial programs.
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to install it?

Please let me know

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