Financial Software

Financial software questions? Ask IT support for answers ASAP

Ask an Expert,
Get an Answer ASAP!

When I try to do payroll, I get error message 404. What do I…

Customer Question
When I try to...

When I try to do payroll, I get error message 404. What do I need to do?

Accountant's Assistant: The Financial Software Technician will know how to help. Please tell me more, so we can help you best.

When I try to do payroll, I get error message 404. What do I need to do?

Accountant's Assistant: Is there anything else important you think the Financial Software Technician should know?

I am currently using Quickbooks 2015. Does the payroll subscription expire?

Submitted: 5 months ago.Category: Financial Software
Show More
Show Less
Ask Your Own Financial Software Question
Customer reply replied 5 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 5 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 9 hours by:
3/7/2018
Tech Support Rep: ABC Accounting Group, Business Consultant replied 5 months ago
ABC Accounting Group
ABC Accounting Group, Business Consultant
Category: Financial Software
Satisfied Customers: 889
Experience: Accounting Manager/CPA
Verified

Hi. Great Question. I will see if I can help you without the call.

Ask Your Own Financial Software Question
Customer reply replied 5 months ago
Thank you. I need an answer quickly, as I have taxes due to pay.
Tech Support Rep: ABC Accounting Group, Business Consultant replied 5 months ago

Hi.

It appears that your payroll is trying to reach a page on a remote server.Check your internet connection and make sure your software is up to date. Your subscription may have expired.It may be server problems as well. I would check your subscription first, before anything.If that is not the issue, shut down your computer completely and reboot.
Ask Your Own Financial Software Question
Tech Support Rep: ABC Accounting Group, Business Consultant replied 5 months ago

Let me know if this helps and if you have any questions. Thank you.

Ask Your Own Financial Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support repLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Robert M. Your Own Question
Robert M.
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 3,166
3,166 Satisfied Customers
Experience: 30 yrs. of computer experience in financial and marketing departments.

Robert M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Robert M.

Robert M.

Consultant

3,166 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

< Previous | Next >

Related Financial Software Questions
I cannot update my quicken account with Chase bank. I
I cannot update my quicken account with Chase bank. I changed my user ID and password ***** entered the new info. into quicken. I can log into Chase just fine but Quicken gives me this error message: … read more
Jeff Ray
Jeff Ray
Graduate of B.S. Computer Science
11 satisfied customers
I am trying to reinstall quickbooks 2009 after hard drive
I am trying to reinstall quickbooks 2009 after hard drive "crash" - I cannot get past the update quickbooks window - can you help? … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
430 satisfied customers
My PC went so I had to redo it. I got everything back I have
My PC went nuts so I had to redo it. I got everything back I have my information on a drive I open Quicken then it asks for a password ***** did enter it and I got a message an unknown error occurred.… read more
John Castle
John Castle
BSC in Computing Network Management and Design
193 satisfied customers
Using QB Enterprise 2012 and getting the following error
Using QB Enterprise 2012 and getting the following error upon opening: … read more
John Castle
John Castle
BSC in Computing Network Management and Design
193 satisfied customers
I get an error message while trying to open a back up file.
I get an error message while trying to open a back up file … read more
Harry
Harry
2,170 satisfied customers
I cannot download a clients bank transactions, have tried to
I cannot download a clients bank transactions, have tried to deactivate online services, I get a warning "you can't disable bank feeds for this account there are downloaded transactions that need to b… read more
Mr.Med
Mr.Med
1,220 satisfied customers
Trying to efile turbotax. system won't allow efile until new
trying to efile turbotax. system won't allow efile until new updates are done. get error message on updates and efile not allowed … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
430 satisfied customers
I am looking more for accounting questions,Not necessarily
I am looking more for accounting questions,Not necessarily taxQuestions … read more
ABC Accounting Group
ABC Accounting Group
Business Consultant
889 satisfied customers
I cannot print my checks on quickbooks online each time it
i cannot print my checks on quickbooks online each time it is telling me that the check number is ***** used when it isnt … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
How much do you know quicken 2013? Have trouble prepare
have trouble prepare report for PTA with Quicken 2013 on Window surface … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
Cannot log into Iniuit get message"An error occurred please
Cannot log into Iniuit get message"An error occurred please try later … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I am reinstalling Peach Tree 2008 and get a message "not
I am reinstalling Peach Tree 2008 and get a message "not enough disc space" … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
My mouse freezes when in summary account trying to do my
My mouse freezes when in summary account trying to do my taxes. A magnifying glass is there and it won't dod anything. when I go to my bank account and scroll works fine. just on summary and report pa… read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
I purchased a download of QuickBooks 2014 in September 2014.
I purchased a download of QuickBooks 2014 in September 2014. I lost my computer and had to buy a new one Oct. 2015. Recently I had problems with new computer and they had me delete everything on my co… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I am unable to get into my quicken online backup to pay
I am unable to get into my quicken online backup to pay $9.99 for the year. It keeps saying I have a wrong Password, and when I get a temporry from Quicken, it will not accept it I ended up talking to… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
1,381 satisfied customers
I have quickbooks pro 2016 and we would like to tie into our
Hi I have quickbooks pro 2016 and we would like to tie into our partners quickbook program so we can view the books for our business and Im not sure what I need to ask our partner information wise to … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
After logging an error message code 19946 71512 came up and
After logging an error message code 19946 71512 came up and the log in process stopped. How do I get into my quikbooks data… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I have quickbooks enterprise solutions 2010, and a lathem
I have quickbooks enterprise solutions 2010, and a lathem payclock pc600. I can't get them to sync. We just got a new computer, and for some reason there seems to be no connection. The message that po… read more
MBAonline
MBAonline
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x