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When I try to do payroll, I get error message 404. What do I…

Customer Question
When I try to...

When I try to do payroll, I get error message 404. What do I need to do?

Accountant's Assistant: The Financial Software Technician will know how to help. Please tell me more, so we can help you best.

When I try to do payroll, I get error message 404. What do I need to do?

Accountant's Assistant: Is there anything else important you think the Financial Software Technician should know?

I am currently using Quickbooks 2015. Does the payroll subscription expire?

Submitted: 3 months ago.Category: Financial Software
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 9 hours by:
3/7/2018
Tech Support Rep: ABC Accounting Group, Business Consultant replied 3 months ago
ABC Accounting Group
ABC Accounting Group, Business Consultant
Category: Financial Software
Satisfied Customers: 882
Experience: Accounting Manager/CPA
Verified

Hi. Great Question. I will see if I can help you without the call.

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Customer reply replied 3 months ago
Thank you. I need an answer quickly, as I have taxes due to pay.
Tech Support Rep: ABC Accounting Group, Business Consultant replied 3 months ago

Hi.

It appears that your payroll is trying to reach a page on a remote server.Check your internet connection and make sure your software is up to date. Your subscription may have expired.It may be server problems as well. I would check your subscription first, before anything.If that is not the issue, shut down your computer completely and reboot.
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Tech Support Rep: ABC Accounting Group, Business Consultant replied 3 months ago

Let me know if this helps and if you have any questions. Thank you.

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