Financial Software

Financial software questions? Ask IT support for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I NEED help logging into my account, my password does't work…

Customer Question
I NEED help logging...

I NEED help logging into my account, my password *****'t work any more.

Accountant's Assistant: The Financial Software Technician will know how to help. Please tell me more, so we can help you best.

Need help logging in to my account, current pass word won't work.

Accountant's Assistant: Is there anything else the Financial Software Technician should be aware of?

Can't log onto my account!

Submitted: 7 months ago.Category: Financial Software
Show More
Show Less
Ask Your Own Financial Software Question
Answered in 10 hours by:
1/7/2018
Tech Support Rep: Josh, Support Specialist replied 7 months ago
Josh
Josh, Support Specialist
Category: Financial Software
Satisfied Customers: 22,192
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

Happy New Year!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

Ask Your Own Financial Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support repLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Robert M. Your Own Question
Robert M.
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 3,166
3,166 Satisfied Customers
Experience: 30 yrs. of computer experience in financial and marketing departments.

Robert M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Robert M.

Robert M.

Consultant

3,166 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

< Previous | Next >

Related Financial Software Questions
When I open Quicken It tries to open then reverts to a blank
When I open Quicken It tries to open then reverts to a blank page with file and help only. I tried to open a file from the list and still goes right back to a blank page. It's trying to send me to pas… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,296 satisfied customers
I have tried numerous times to log in to get my 1098E tax
I have tried numerous times to log in to get my 1098E tax statement and the information I used last year doesn't seem to work. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
Using new computer, can't sign on. Can't sign on to Turbo
reset doesn't work , changing pass word don't work, changing ID doesn't work.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
It's no my e-mail, chrome won't remember my password for my
it's no my e-mail, chrome won't remember my password ***** my quickbooks … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a problem with TurboTax recognizing my password. You
I have a problem with TurboTax recognizing my password. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Not about email. I have logged on to Quicken - no problem.
Not about email. I have logged on to Quicken - no problem. Then I ask system to update checking account with bank activity. Normally, I just have to enter password ***** system to bank update. Sometim… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
How do I Remove the password requirement from my quicken
How do I Remove the password ***** from my quicken files? … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I am trying to upgrade my Quicken, but I cannot get my login
I am trying to upgrade my Quicken, but I cannot get my login name and password ***** I have 2 accounts, and can't get into either, brucetucker6795 and***@******.*** … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
Can't log into my account, changed pass word and it says to
can't log into my account, changed pass word and it says to me hmmm something went wrong … read more
Karen Joinson
Karen Joinson
Client Support & Accounting Specialist
Bachelor of Science
66 satisfied customers
I forgot password 2012. It is not supported by Intuit so I
I forgot password ***** Quicken 2012. It is not supported by Intuit so I cannot use their tool… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
forgot my passwor, quicken will not allow me to to connnect
forgot my passwor, quicken will not allow me to to connnect with you. i have had to clean my pc. i had to buy a new quicken 2015 and everytime I try to get a temp passwor, it just pushes me to another… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I HAVE USEDD QUICKEN FOR YEARS. I INSTALLED 2015 AND IT ASKS
I HAVE USEDD QUICKEN FOR YEARS. I INSTALLED 2015 AND IT ASKS FOR PASS WORD. I Have never had a pass word for quicken. why does the 2015 want a pass word?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
For some reason I can't get into my account, it won't accept
For some reason I can't get into my account, it won't accept my password. I know I'm using my password. N ot how do I get into my account?… read more
Danielle-Moderator
Danielle-Moderator
5 satisfied customers
I have had to reset my password XXXXX times and it does seem
I have had to reset my password XXXXX times and it does seem to be working. Even when i enter the reset code it tells me I am wrong.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
After the first of the year (today) I cannot open my Quicken
After the first of the year (today) I cannot open my Quicken Account. I worked with it on Saturday Dec. 31, 2011 but, now it won't open my accounts.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I just uploaded to quicken deluxe 2011 from 2010 because it
I just uploaded to quicken deluxe 2011 from 2010 because it stop dowloading my bank info. So I thought if I upgrade for The 65 Dollars It would work but the same problem can not make a connection to m… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I thought I had quickbooks online, tried to add my accountant
I thought I had quickbooks online, tried to add my accountant so he could view my quickbooks..didn't work, now I can't get into my quickbooks on my computer..keeps asking for password...I didn't have … read more
Leanne Stewart
Leanne Stewart
Quickbooks Pro Certified
153 satisfied customers
I need to reinstall my quicken 2010 software on a new computer
I need to reinstall my quicken 2010 software on a new computer I just bought. The new computer is running Windows 7 OS software. The software tells me I need an "unlock key" so I can uninstall it from… read more
Kevin
Kevin
Self Employed Network Consultant
High School or GED
1,943 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x