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I downloaded Quicken on December 30th and I am still getting…

Customer Question
I downloaded Quicken on...

I downloaded Quicken on December 30th and I am still getting request to upgrade. Can we clear this up?

Accountant's Assistant: What device or product does this involve?

This is a Mac Desktop

Accountant's Assistant: What Operating System (OS) are you running on your Mac?

10.11.6

Accountant's Assistant: How long has this been going on with your Mac? What have you tried so far?

I just upgraded and still getting messages to upgrade

Accountant's Assistant: Anything else you want the Mac Expert to know before I connect you?

The Icon says Quicken 7

Submitted: 3 months ago.Category: Financial Software
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Answered in 7 hours by:
1/6/2018
Tech Support Rep: Kamil Anwar, Computer Support Specialist replied 3 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Financial Software
Satisfied Customers: 6,605
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Tech Support Rep: Kamil Anwar, Computer Support Specialist replied 3 months ago

Did you try and update it? If there is an update, only then it will tell you to update it.

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Robert M.
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 3,155
3,155 Satisfied Customers
Experience: 30 yrs. of computer experience in financial and marketing departments.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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