Financial Software

Financial Software Questions? Ask IT Support for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Financial Software

I am about to buy tubotax but am told the Delux are not

Customer Question
I am about to...

I am about to buy tubotax but am told the Delux are not working with Windows 10. Can I revert back to a different Windows just to use this program? I am not very computer savvy if this is a dumb question. Thank You Wilma Johnson

Accountant's Assistant: What's the brand and model of your product?

It is a Dell desktop bought at Best Buy but I am looking for my invoice

Accountant's Assistant: What Dell model do you have?

I can not find the Dell model but I have a model 400-434 HPPavillion . Would that info tell us anything?

Accountant's Assistant: How long has this been going on with your Dell? What have you tried so far?

Actually I have not purchased the Turbo Tax to try it but their people are saying it will not work with Windows 10 and I would have to use it with a Window 8 or below and I do not know how to change..

Accountant's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thanks

Submitted: 1 month ago.Category: Financial Software
Show More
Show Less
Ask Your Own Financial Software Question
Answered in 14 minutes by:
1/2/2018
Tech Support Rep: ABC Accounting Group, Business Consultant replied 1 month ago
ABC Accounting Group
ABC Accounting Group, Business Consultant
Category: Financial Software
Satisfied Customers: 723
Experience: Accounting Manager/CPA
Verified

Hi. Great Question.

Ask Your Own Financial Software Question
Tech Support Rep: ABC Accounting Group, Business Consultant replied 1 month ago

You can use it on Windows 10 - here is what you need, at the very minimum:

  • 2017: Windows 10, Windows 8.0/8.1, or Windows 7 (Service Pack 1 or later)
Ask Your Own Financial Software Question
Tech Support Rep: ABC Accounting Group, Business Consultant replied 1 month ago

So your system does not freeze - you should only have one windows edition on a computer. You could use another computer with a different windows' version, though. Let me know if this helps and if you have any questions.

Ask Your Own Financial Software Question
Tech Support Rep: ABC Accounting Group, Business Consultant replied 1 month ago

Hi. A positive rating is very much appreciated. Thank you.

Ask Your Own Financial Software Question
Customer reply replied 1 month ago
This did not answer my question because TurboTax reps say that the 2017 TurboTax does not work with Windows 10 and I would not want to do my taxes on someone elses computer. I pay $99 a year to Geik Squad to answer my question and they sent me somewhere else to pay for help. All I wish is to forget I ever contacted you and just keep my $5 if that is the way you choose to do business.
Tech Support Rep: ABC Accounting Group, Business Consultant replied 1 month ago

Hi. This is JustAnswer, not Turbotax. I have answered the question correctly. If you go on Turbotax's site, it states that it works on Windows 10. I am not sure whom you had talked to there - I would try to get another person to assist you at Turbotax or try to load it on your Windows 10 machine. Thanks.

Ask Your Own Financial Software Question
Ask ABC Accounting Group Your Own Question
ABC Accounting Group
ABC Accounting Group
ABC Accounting Group, Business Consultant
Category: Financial Software
Satisfied Customers: 723
723 Satisfied Customers
Experience: Accounting Manager/CPA

ABC Accounting Group is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Robert M.

Robert M.

Consultant

3,077 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

< Previous | Next >

Related Financial Software Questions
I installed turbo tax premier 2017,on my computer and the
I installed turbo tax premier 2017,on my computer and the computer went dead,no screen nothing .How can I transfer to my older computer vista ultra 7? … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,077 satisfied customers
My password will not be ACCEPTED. WHEN I SIGN IN WITH ID &
WHEN I SIGN IN WITH ID & PASSWORD ***** IT GOES TO SETTING A TEMP PASSWORD ***** THAN NOTHING HAPPENS … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
I am in the filing phase step 3 on my return and I feel like
I am in the filing phase step 3 on my return and I feel like I'm stuck in a loop. it sends me to 'fix federal' which does not need to be fixed and the back to step three. help … read more
Barbara
Barbara
Enrolled Agent, Paralegal
4,058 satisfied customers
I used Turbo Tax last year (Premier) to prepare and file my
I used Turbo Tax last year (Premier) to prepare and file my tax return and that of my 2 children. I have since bought a new computer. The computer specialist transferred the data to the new computer, … read more
Kris R
Kris R
IT Manager
Computing
3,067 satisfied customers
I followed M. suggestion to restore file by going to
I followed Robert M. suggestion to restore file by going to File:Operations and was able to restore the file successfully I think. I made a year-end copy. However when I went to save the file, it woul… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,077 satisfied customers
Cannot finish my taxact 2017 return. Joseph m huch. Joseph m
cannot finish my taxact 2017 return JA: The Financial Software Technician will know how to help. Please tell me more, so we can help you best. Customer: joseph m huch JA: Is there anything else import… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,077 satisfied customers
I am having issues with the undeposited funds account. We
I am having issues with the undeposited funds account. We are using QB online and invoice customers monthly. They pay by direct deposit however it does not seem to come in from the bank the same way a… read more
Kris R
Kris R
IT Manager
Computing
3,067 satisfied customers
I canot get online it just stalls. I go the part to start
I go the part to start and I click on to contiun and it just doesn't move … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I entered an incorrect amount on IRA distribution form and
I entered an incorrect amount on IRA distribution form and did not notice until review section. I deleted the form with the incorrect amount, but it will not recompute … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,077 satisfied customers
I was at the best buy repair store. They reinstalled my
I was at the best buy repair store. They reinstalled my Quick in Home and Business tax program onto a new hard drive. They and or I can not get it to work. I was hoping you could get into my machine a… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
662 satisfied customers
I have been having much trouble restoring an account that
I have been having much trouble restoring an account that was lost, and this AM after much trouble got it done. THen, trying to prevent a recurrence of the problem I had last thought I would clear the… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,077 satisfied customers
I have a rental appartment in Greece and last year i
I have a rental appartment in Greece and last year i renovate the appartment I use the turbotax premier and I need help to declare ALL the renovation expences.Can some one can HELP ME? … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
720 satisfied customers
When I try to download my 1040 2016 file at the beginning of
when I try to download my 1040 2016 file at the beginning of turbotax 2017 it can't find the file but I'looking at it? … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
720 satisfied customers
I wish to print the 2016 return I filed with you. I have my
please. I wish to print the 2016 return I filed with you. I have my user Name but can not remember my password. … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,077 satisfied customers
When I working on my reports, I show a amount in one of my
When I working on my reports, I show a doubled amount in one of my category how do I fix it? … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,077 satisfied customers
I forgot my quicke userid and cant get in please help.
I forgot my quicke userid and cant get in please help … read more
Kris R
Kris R
IT Manager
Computing
3,067 satisfied customers
I accidentally added another state to my information. How do
I accidentally added another state to my information. How do I remove that? … read more
Ricky Kresslein
Ricky Kresslein
Bachelor\u0027s Degree
565 satisfied customers
Having so much trouble with the turbotax program this year.
Having so much trouble with the turbotax program this year. I bought the program and did my personal taxes (I mailed them). When I went back to do my daughter's taxes a few days later, the program had… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,077 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x