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I filed my 2016 Turbo Tax with Turbo Tax. I am trying to
I filed my 2016 Turbo Tax with Turbo Tax. I am trying to obtain copies of my 2016 taxes which were loss when my computer crashed. I went to IRS site and was told my 2016 were never filed yet I paid fo… read more
Barbara
Barbara
Enrolled Agent, Paralegal
15,018 satisfied customers
I. can not pull up my 2016 tax return. I see the file but
I. can not pull up my 2016 tax return. I see the file but when I click on it It says "can not open on this PC". … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
Unable to transfer 2016 return info to 2017 return even
Unable to transfer 2016 return info to 2017 return even though 2016 return on my computer I have Premier edition in both years. Registration ID is100156312686. … read more
Expert
Expert
I bought turbo tax 2017 and it could not find my turbo tax
I bought turbo tax 2017 and it could not find my turbo tax 2016 to transfer files. I opened my turbo tax 2016 and all information was evidently erased. It was like I should start over. What is happeni… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I have been using Turbo Tax since 2010 and last year 2016 I
Hi I have been using Turbo Tax since 2010 and last year 2016 I had a problem with turbo tax that is keep coming up a script problem, I did not think to much of it as I had sent all of our income tax r… read more
Richard
Richard
IT Manager
IT Manager, Consultant
81,380 satisfied customers
I have purchased turbotax deluxe & on loading program
I have purchased turbotax deluxe & on loading program received message it would not support windows vista. Tried to have my computer upgraded it doesn't have enough power to do so. Then tried to retur… read more
Expert
Expert
I just bought Turbotax Premier 2017 from Ofice Max, loaded
I just bought Turbotax Premier 2017 from Ofice Max, loaded the CD in my mac, moved the red check to my applications, went to my applications list, clicked on the Turbotax Primier 2017 program, and I g… read more
Expert
Expert
I used Turbo Tax last year (Premier) to prepare and file my
I used Turbo Tax last year (Premier) to prepare and file my tax return and that of my 2 children. I have since bought a new computer. The computer specialist transferred the data to the new computer, … read more
Expert
Expert
I have windows 10 and turbo tax deluxe 2017 getting error
I have windows 10 and turbo tax deluxe 2017 getting error code 1305 then 65535. tried one of your solutions by running in selective start mode but getting same message. I loaded 2016 for a sanity chec… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
4,170 satisfied customers
I have been using an older tower comouter to do my prior
I have been using an older tower comouter to do my prior taxes but now want to use my desk top. How do I transfer my 2016 return from one to another? Need a step by step. I tried this once before and … read more
Expert
Expert
I need to talk to a tech as my turbo tax will no transfer
I need to talk to a tech as my turbo tax will no transfer last years data to 2017 … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I have a copy of TurboTax Premier and a laptop that won't
Hi, I have a copy of TurboTax Premier and a laptop that won't accept CD's. This happened last year, too, and I was sent to a place where I could download the programs. Can you hlep me? … read more
Expert
Expert
When will turbo tax be sent for download to my computer?
When will turbo tax be sent for download to my computer? … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
Currently working on 2016 taxes. I need to transfer my 2015
currently working on 2016 taxes. I need to transfer my 2015 data to my 2016 tax form. I used Turbo Tax Premier for the 2015 return. … read more
Lane
Lane
JD, MBA, CFP, CRPS
Doctoral Degree
29,902 satisfied customers
When i loaded the 2017 turbotax it reads as 2016 turbotax,
when i loaded the 2017 turbotax it reads as 2016 turbotax … read more
Barbara
Barbara
Enrolled Agent, Paralegal
15,018 satisfied customers
I have just purchased a new laptop and have successfully
I have just purchased a new laptop and have successfully installed Turbo Tax 2016, together with data of 2015 return, with both my wife's and my information! The first page of our 2016 return shows co… read more
Anne
Anne
Master Tax Preparer
3,422 satisfied customers
I finished data input to turbo tax deluxe 2013. It asked for
I finished data input to turbo tax deluxe 2013. It asked for update and download on a number of forms. Received a lot of new forms, many not asked for or needed, and now trying to integrate into the p… read more
PDtax
PDtax
Owner
Master's Degree
9,530 satisfied customers
Im a pay-per-return customer. Tried to download a 2009 return
I'm a pay-per-return customer. Tried to download a 2009 return for a client and the program would not recognize any info other than carryfwd infor (name, address, ss#, etc). Tried to access the info f… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
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Meet the Experts:

Robert M.

Robert M.

Consultant

3,173 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

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Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

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Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

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QuickBooks certified, in my own business for 7+ years.

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David Bennett

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16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

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80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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