Financial Software

Financial software questions? Ask IT support for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have Quicken Deluxe 2017 and just got a new computer....I…

Customer Question
I have Quicken Deluxe...

I have Quicken Deluxe 2017 and just got a new computer....I can't figure out how to transfer my program over to the new computer. Can you help? It was downloaded and I can't find my serial #. Also, when I do open it, it says "Property Management". What gives? Thanks...Anne Powers

Accountant's Assistant: A combination of financial issues and software stuff sounds like a recipe for needing our Expert. You are in the right place. Is there anything else important you think the Financial Software Technician should know?

I don't think so. Oh....this is compatible with Windows 10, right?

Submitted: 7 months ago.Category: Financial Software
Show More
Show Less
Ask Your Own Financial Software Question
Answered in 2 hours by:
12/24/2017
Tech Support Rep: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Financial Software
Satisfied Customers: 20,591
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Financial Software Question
Tech Support Rep: Pete, Computer Engineer replied 7 months ago

Hi Anne,

There are a couple of things to understand before you move your Quicken data file to a new computer:

  • You do not need to buy another copy of Quicken if you're just moving your data file.
  • The same version of Quicken must be installed on the computer you're moving your Quicken data file to.

To carry out the transfer:

Step 1: Install Quicken on your new computer

  1. Install Quicken on the new computer.
  2. Make sure Quicken is on the latest release; Quicken should update when you install, but if you need help with this step, go here.

Step 2: Put a copy of your Quicken file on an external disk

  1. On your old computer, open Quicken and select the File > Backup.
  2. Backup your data file to an external drive or disc, such as a USB drive, that you can use to move this backup to your new computer.

Step 3: Restore your Quicken file on the new computer

  1. Connect the external drive or disc to the new computer.
  2. Open the external drive or disc (in most Windows version, you can go to Start > My Computer).
  3. Drag your Quicken file from the external drive or disc to your new computer's desktop.
  4. Open Quicken, and select the File > Restore Backup File. Navigate to your desktop and select your Quicken backup to restore the data file.
  5. Click OK.

--------------------

Happy Holidays!

Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)

You can always reply back after rating me if you need any further assistance at all.

Pete.

--------------------

Ask Your Own Financial Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support repLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Financial Software
Satisfied Customers: 20,591
20,591 Satisfied Customers
Experience: CISCO certified, Microsoft proficient, computing expert.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Robert M.

Robert M.

Consultant

3,166 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

< Previous | Next >

Related Financial Software Questions
I am working with a Windows Vista program and when I load [it
I am working with a Windows Vista program and when I load [it says successfully] both Turbotax Deluxe and Quicken Deluxe my computer will not open them. Instead it gives me a Windows box that says Qui… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
Just bought a windows 7-64 bit because my old baby died. I
Just bought a windows 7-64 bit because my old baby died. I had over ten years of finance in my Quicken 2007 basic program. I find Quicken 2007 is not campatible on this new PC. What would you do to be… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Want to transfer my Quicken accounts to a new computer.
Want to transfer my Quicken accounts to a new computer. Cannot find my Quicken Basic 2005 disk. What do I do now? Barb Rishel ***@******.***… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
How should it take to install quicken deluxe 2017 on a new
How long should it take to install quicken deluxe 2017 on a new windows 10 laptop. I have downloaded the software and the restart is taking awhile, i.e over 20 minutes. I am am my old computer now. … read more
Karen Joinson
Karen Joinson
Client Support & Accounting Specialist
Bachelor of Science
66 satisfied customers
My old desktop hard drive crashed. I dont know what version
My old desktop hard drive crashed. I don't know what version of quicken I had, but I ordered quicken 2001 deluxe and installed it on my laptop. I had quicken data on the old desktop that was placed on… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
Got a new computer. Had XP...now have windows 7. When attempting
Got a new computer. Had XP...now have windows 7. When attempting to print reports, etc. I get the message that the PDF Driver can't be found. It is listed on the files transferred, but don't know what… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I installed Quicken Deluxe 2012. I have a new computer with
I installed Quicken Deluxe 2012. I have a new computer with Windows 7. I cannot open my old Quicken files from my old (1994) Quicken for Windows Deluxe. When I click on my QData 122 files it opens the… read more
DrQuickBooksQuicken
DrQuickBooksQuicken
Chief Software Trainer and President
Bachelor\u0027s Degree
Help! I have just purchased a new computer with Windows
Help! I have just purchased a new computer with Windows 7. Until now I was using my old computer with indows XP to keep my home accounts and bank records but I now find that Windows 7 does not rcognis… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
changing computers downloaded to external drive now trying
changing computers downloaded to external drive now trying to get it onto new computer but having problems..error says what program crweated it ? can u help ? Hey Im going to got o directly to quicken… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I have data saved in Quicken 2002. I am atttempting to load
I have data saved in Quicken 2002. I am atttempting to load Quicken home and business 2012. It has told me to load Quicken 2004 which I attempted, but it would not complete that download. I am using W… read more
BridgetMartin
BridgetMartin
Consultant
Bachelor\u0027s Degree
32 satisfied customers
I transferred my Quicken data file (2007) onto my new IMac
I transferred my Quicken data file (2007) onto my new IMac but cannot open the file. I even bought and downloaded Quicken Essentials. Can you please help me to open the file? S. Mallis, MD… read more
DrQuickBooksQuicken
DrQuickBooksQuicken
Chief Software Trainer and President
Bachelor\u0027s Degree
I have a new computer with Windows 7 My Quicken program is
I have a new computer with Windows 7 My Quicken program is Quicken 5. The computer says it is not compatible. All of my accounts are in my Quicken program. I need help asap!!… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
my old computer failed. bought a new one. i have my old data
my old computer failed. bought a new one. i have my old data in the new hard disc. how do i transfer my old data to the new computer?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
can i install quicken delux 2005 on my laptop dell xps. it
can i install quicken delux 2005 on my laptop? dell xps. it says windows explorer 9, in the help box.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I have been using Quicken since 1998 with upgrades up to
I have been using 'Quicken' since 1998 with upgrades up to 2004. I have now had Windows 7 installed on my computer but cannot load Quicken 2004 onto my computer. I have all my information saved. Is th… read more
BridgetMartin
BridgetMartin
Consultant
Bachelor\u0027s Degree
32 satisfied customers
Recently my computer died and I had to purchase a new one.
Recently my computer died and I had to purchase a new one. The store down loaded my files but not the programs. I purchased a quicken up date on line and I don't know how to find the program. Any help… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I just bought a new computer with Windows 7, and when I tried
I just bought a new computer with Windows 7, and when I tried to install my Quicken Deluxe 2008 it won't run!… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
Just converted from Window XP to Window 7 on a new computer
Just converted from Window XP to Window 7 on a new computer and installed Quicken Starter 2010. When I open quicken a screen pops up to unlock new features and asks for my unlock code from the e-mail.… read more
BridgetMartin
BridgetMartin
Consultant
Bachelor\u0027s Degree
32 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x