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My PC went so I had to redo it. I got everything back I have
My PC went nuts so I had to redo it. I got everything back I have my information on a drive I open Quicken then it asks for a password ***** did enter it and I got a message an unknown error occurred.… read more
John Castle
John Castle
BSC in Computing Network Management and Design
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I backed tax files that I prepared from turbo tax 2016, got
I backed tax files that I prepared from turbo tax 2016, got a new computer, and the new 2017 is not reading the 2016 … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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I have been having much trouble restoring an account that
I have been having much trouble restoring an account that was lost, and this AM after much trouble got it done. THen, trying to prevent a recurrence of the problem I had last thought I would clear the… read more
Robert M.
Robert M.
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I am using quicken 2017. I purchased a new computer and
I am using quicken 2017. I purchased a new computer and would like to transfer the information to my new computer. What is the best way to do this? … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I have Quicken Deluxe 2017 and just got a new computer....I
I have Quicken Deluxe 2017 and just got a new computer....I can't figure out how to transfer my program over to the new computer. Can you help? It was downloaded and I can't find my serial #. Also, wh… read more
Pete
Pete
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Unable to download order #49634828. Quicken Deluxe 2017
Unable to download order #49634828. Quicken Deluxe 2017 (download). … read more
Robert M.
Robert M.
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I cannot enter new information onto my bank data registers
I cannot enter new information onto my bank data registers on my quicken program. This has ocurred … read more
Robert M.
Robert M.
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I'm having problems with Excel. It's an HP. Yes. I upgraded
I upgraded Excel to 2017 from 2012 and have had problems with the Tags which didn't seem to transfer over.… read more
Robert M.
Robert M.
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I downloaded Turbo tax and had just about finished my taxes
I downloaded Turbo tax and had just about finished my taxes when i went to open turbo tax today i got a message saying the Cfile program URL has an invalid signature what do I do this was a download … read more
Martin
Martin
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I recently changed a password for a credit card and
I recently changed a password ***** a credit card and confirmed with the card Co. that it was approved and I could use that p/w. when I went to change … read more
Jason Jones
Jason Jones
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I purchased a download of QuickBooks 2014 in September 2014.
I purchased a download of QuickBooks 2014 in September 2014. I lost my computer and had to buy a new one Oct. 2015. Recently I had problems with new computer and they had me delete everything on my co… read more
Robert M.
Robert M.
Consultant
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How should it take to install quicken deluxe 2017 on a new
How long should it take to install quicken deluxe 2017 on a new windows 10 laptop. I have downloaded the software and the restart is taking awhile, i.e over 20 minutes. I am am my old computer now. … read more
Karen Joinson
Karen Joinson
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I am unable to get into my quicken online backup to pay
I am unable to get into my quicken online backup to pay $9.99 for the year. It keeps saying I have a wrong Password, and when I get a temporry from Quicken, it will not accept it I ended up talking to… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
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I had an old version of Quicken and them system crashed. I
I had an old version of Quicken and them system crashed. I now have an updated Quicken 2016 and need to find my Intuit ID and password ***** activate the new version and merge with my older version.… read more
Robert M.
Robert M.
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I have purchased a new computer. I downloaded Quicken Premier
I have purchased a new computer. I downloaded Quicken Premier 2014 which I have been using for a couple of years. I have also loaded my backup info into the newly downloaded Quicken. When I go to the … read more
Richard
Richard
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I signed up yr Online Backups by Quicken that came with a 30
I signed up for I yr Online Backups by Quicken that came with a 30 day trial. I received ny Account registration effectiveMarch 22, 2016, but when I try to do my online backup I get hung up on two ite… read more
Shawn P. Adamo
Shawn P. Adamo
CEO
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Computer crashed - data saved - reinstalled Quicken2002 but
Computer crashed - data saved - reinstalled Quicken2002 but can not access my data. How do I access my data?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I bought a new hp computer with windows 7. my old computer
I bought a new hp computer with windows 7. my old computer was xp upgrade 2. my old computer failed and would not start up. I downloaded documents including quicken 2010 files on a portable disk disk … read more
DrQuickBooksQuicken
DrQuickBooksQuicken
Chief Software Trainer and President
Bachelor's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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