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I already completed most of my 2016 tax return using deluxe.

Customer Question
I already completed most...

I already completed most of my 2016 tax return using deluxe. How do I access that work rather than starting over?

Accountant's Assistant: What exactly are you having trouble accessing?

The work I already did last spring.

Accountant's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell Inspiron 15 Windows 10

Accountant's Assistant: What have you tried so far with your Inspiron? Have you installed any updates recently?

Yes

Submitted: 7 months ago.Category: Financial Software
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Answered in 2 hours by:
12/22/2017
Tech Support Rep: Barbara, Enrolled Agent replied 7 months ago
Barbara
Barbara, Enrolled Agent
Category: Financial Software
Satisfied Customers: 6,429
Experience: 20+ years of experience in tax preparation; 30+ years of experience as a real estate/corporate paralegal.
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