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I downloaded Quickbooks a couple of years ago, and my

Customer Question
I downloaded Quickbooks a...

I downloaded Quickbooks a couple of years ago, and my computer has crashed and I wanted to know it you have record of my download and if I could download it again to my replacement computer. My cell is(###) ###-####and my email is***@******.***.

Accountant's Assistant: A combination of financial issues and software stuff sounds like a recipe for needing our Expert. You are in the right place. Is there anything else important you think the Financial Software Technician should know?

No... just interested in how I go about downloading my program again, or ig I have to purchase it .

Submitted: 6 months ago.Category: Financial Software
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
12/21/2017
Tech Support Rep: Russell H., Computer Systems Expert replied 6 months ago
Russell H.
Russell H., Computer Systems Expert
Category: Financial Software
Satisfied Customers: 12,743
Experience: 13+ years experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
If you have a license to your QuickBooks software, you should be able to install it on a new computer, in what is called a 'clean install'.

Now, you will need, to do an install on a new computer, a source for the install - a disk, or a downloaded file (if you have no downloaded file any more because it was on the crashed computer, you may have to re-download it from the same site, using your credentials with that site...) and, you may be asked, at some point in the install process, to enter the license # for the particular copy of the software that you bought, also, to verify that the completed install is allowed.

- If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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