Financial Software

Financial software questions? Ask IT support for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Cannot load turbotax 2017 on windows 10. Cannot load 2017…

Customer Question
Cannot load turbotax 2017...

Cannot load turbotax 2017 on windows 10

Accountant's Assistant: The Financial Software Technician will know how to help. Please tell me more, so we can help you best.

Cannot load 2017 Deluxe Turbotax on Windows 10.

Submitted: 8 months ago.Category: Financial Software
Show More
Show Less
Ask Your Own Financial Software Question
Answered in 5 minutes by:
12/17/2017
Tech Support Rep: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Financial Software
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

Ask Your Own Financial Software Question
Tech Support Rep: Bryan, Computer Support Specialist replied 8 months ago

Are you getting any error code/message when trying to install TurboTax now? If so, what is it?

Ask Your Own Financial Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support repLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Robert M. Your Own Question
Robert M.
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 3,166
3,166 Satisfied Customers
Experience: 30 yrs. of computer experience in financial and marketing departments.

Robert M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Robert M.

Robert M.

Consultant

3,166 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

< Previous | Next >

Related Financial Software Questions
Cannot load my deluxe turbo tax disc. Windows 10 laptop.
cannot load my deluxe turbo tax disc JA: What device or product does this involve? Customer: windows 10 laptop JA: What's the brand/model of your laptop? Customer: dell JA: What have you tried so far … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
430 satisfied customers
I just loaded turbotax 2017 deluxe & pulled up the extension
I just loaded turbotax 2017 deluxe & pulled up the extension form because I don't have all my documents & I have the extension for on my screen but it doesn't allow me to enter any of the info require… read more
Dr Arthur Rubin
Dr Arthur Rubin
Doctoral Degree
24 satisfied customers
After loading TurboTaxDeluxe for 2017 tax year on my iMac
After loading TurboTaxDeluxe for 2017 tax year on my iMac (OS X El Capitan (version 10.11.6)), I was unable to open the tax program, Instead, I was presented with 'uable to open this program' and 'una… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Need download information for turbotax. I installed windows
need download information for turbotax. I installed windows 10 to replace windows 7. need to reinstall turbotax. … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
430 satisfied customers
I am ;trying to load TurboTax (as in past years) but I get
I am ;trying to load TurboTax (as in past years) but I get an error message - 1719. … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
430 satisfied customers
I have purchased turbotax deluxe & on loading program
I have purchased turbotax deluxe & on loading program received message it would not support windows vista. Tried to have my computer upgraded it doesn't have enough power to do so. Then tried to retur… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have windows 10 and turbo tax deluxe 2017 getting error
I have windows 10 and turbo tax deluxe 2017 getting error code 1305 then 65535. tried one of your solutions by running in selective start mode but getting same message. I loaded 2016 for a sanity chec… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
1,410 satisfied customers
When I start TurboTax I get an error saying that TurboTax
When I start TurboTax I get an error saying that TurboTax has stopped working and the program gets shut down. I am using Windows Pro, I removed and reinstalled tURBOTAX AND REPAIRED the Microsoft Net … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I am in the process of downloading TurboTax 2017 Deluxe.
I am in the process of downloading TurboTax 2017 Deluxe. When it searched online for upgrades it hit a snag. Since then my computer has changed my desktop icons and my computer will not let me even be… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am about to buy tubotax but am told the Delux are not
I am about to buy tubotax but am told the Delux are not working with Windows 10. Can I revert back to a different Windows just to use this program? I am not very computer savvy if this is a dumb quest… read more
ABC Accounting Group
ABC Accounting Group
Bachelor\u0027s Degree
848 satisfied customers
Need help loading Turbo Tax Deluxe 2017. Please help! Hp, I
Need help loading Turbo Tax Deluxe 2017. Please help! … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
Windows updates have messed up my computer. My Quicken 2017
Windows updates have messed up my computer. My Quicken 2017 Deluxe and backup have disappeared along with my TurboTax. … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I have the disk but it will not install on my computer
I have the disk but it will not install on my computer quicken 2017 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I purchased a CD Quicken 2017 Deluxe Manage Your Money and
I purchased a CD Quicken 2017 Deluxe Manage Your Money and Save. I am not able to load it to my compute. I have a portable CD Drive plugged in, but cannot get it loan. The Operating System is Windows … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
when trying to load turbotax delux I get a message that I cannot
when trying to load turbotax delux I get a message that I cannot open the application because it is not supported on this type of mac?????… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
X the cd reads to where it shows that turbo tx is on drive
x the cd reads to where it shows that turbo tx is on drive E. I don't find setup.exe when I press the windows logo and R I vaguely remember last year I think someone had to load the programs remotely-… read more
computer_genius
computer_genius
System Manager
6 satisfied customers
I just purchased turbo tax deluxe fed and state and i cannot
I just purchased turbo tax deluxe fed and state and i cannot load it. i have windows 7. all iget is a listing of what is on the disk. HELP… read more
TaxWhisperer
TaxWhisperer
Principal
Master's Degree
24 satisfied customers
Im trying to install TurboTax deluxe ... it says that it is
I'm trying to install TurboTax deluxe ... it says that it is installing ... it hasn't passed the 3% mark ... I've been waiting for 30 min ... any suggestions?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x