Financial Software

Financial Software Questions? Ask IT Support for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Financial Software

Somehow when I set up my 2018 Quicken for Mac, my

Customer Question
Somehow when I set...

Somehow when I set up my 2018 Quicken for Mac, my reconciliation for my checking account got messed up. I've always opted to reconcile manually but now this crazy box system pops up and I am unable to reconcile as I always have. I'm boxed in and cannot even check off all my paid items. What do you suggest?

Accountant's Assistant: A combination of financial issues and software stuff sounds like a recipe for needing our Expert. You are in the right place. Is there anything else the Financial Software Technician should be aware of?

I don't know yet.

Submitted: 2 months ago.Category: Financial Software
Show More
Show Less
Ask Your Own Financial Software Question
Answered in 5 days by:
12/19/2017
Tech Support Rep: Karthik, Computer Hardware Engineer replied 2 months ago
Karthik
Karthik, Computer Hardware Engineer
Category: Financial Software
Satisfied Customers: 334
Experience: Senior Engineer at CSS Corp
Verified

Hello, I'm Karthik and I'm happy to assist you with your question today. I'm very sorry it took so long for an Expert to get back to you, I've only just come online and saw your question now. Do you still need assistance with your issue?

Ask Your Own Financial Software Question
Was this answer helpful?
Ask Robert M. Your Own Question
Robert M.
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 3,121
3,121 Satisfied Customers
Experience: 30 yrs. of computer experience in financial and marketing departments.

Robert M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Robert M.

Robert M.

Consultant

3,121 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

< Previous | Next >

Related Financial Software Questions
I did not include 12b amount on my taxes will that make a
I did not include 12b amount on my taxes will that make a difference and if it does I cannot figure out how to get back to my beginning so I can include it> … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
720 satisfied customers
I can't connect to my account. No matter what I do, I get an
I can't connect to my account. No matter what I do, I get an error message . … read more
Robert M.
Robert M.
Consultant
3,121 satisfied customers
I downloaded the new software but now I cant figure out how
I downloaded the new software but now I cant figure out how to restore my Neat.nbak back up files? … read more
Joshua Gransbury
Joshua Gransbury
A.A.S
3 satisfied customers
Help with bank problems. Give me a phone number
help with bank problems JA: The Financial Software Technician will know how to help. Please tell me more, so we can help you best. Customer: please give me a phone number JA: Is there anything else th… read more
Robert M.
Robert M.
Consultant
3,121 satisfied customers
Im trying to print my tax information that I filed last
Im trying to print my tax information that I filed last night but unable to download it nor print … read more
Robert M.
Robert M.
Consultant
3,121 satisfied customers
On one of my accounts the data is displayed by category and
on one of my accounts the data is displayed by category and then by date within each category. I want to change the format to entries by date and not categorized. I cannot find where I can change the … read more
Robert M.
Robert M.
Consultant
3,121 satisfied customers
I filed electronic and was given a EIC for low income and it
I filed electronic and was given a EIC for low income and it was rejected … read more
Robert M.
Robert M.
Consultant
3,121 satisfied customers
I have a quickens 2002 program on my computer. I just use it
I have a quickens 2002 program on my computer. I just use it to put farm transactions on it through the year - then at tax time I print off each individual account & the home page. This year I could p… read more
Robert M.
Robert M.
Consultant
3,121 satisfied customers
I cannot get connected. I have had Quicken for a very time.
I have had Quicken for a very long time. Thew lsst 3 months have been hell. I spend all my time trying to fix this problem I have two charges for excessl. I have ben thre the Windows 2017 or earlier sign up … read more
Kris R
Kris R
IT Manager
Computing
3,150 satisfied customers
Just started but cannot proceed past address which in
Just started but cannot proceed past address which in part"info in field invalid. Too many characters. … read more
Kris R
Kris R
IT Manager
Computing
3,150 satisfied customers
Idid a recovery and it went back too far and deleted all my
Idid a recovery and it went back too far and deleted all my quicken 2016.can I get itback. I've used quicken for years.… read more
Robert M.
Robert M.
Consultant
3,121 satisfied customers
Have your premier Tax cd. Yourr software add both the
have your premier Tax cd. Yourr software add both the regular and qualified togetere Doubling My dividnt i,come … read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
I can't get into my Microsoft Office account. Can you help
Hi I can't get into my Microsoft Office account. Can you help me. All my work is on Excel, Word, or my phone list office. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have been able to restore, backup, update and copy my 2018
I have been able to restore, backup, update and copy my 2018 Quicken file. Thanks a lot for your help. There is still a problem however. When I later open Quicken, It opens an old saved file, either 2… read more
Robert M.
Robert M.
Consultant
3,121 satisfied customers
I am trying to install turbotax Premier and I insert it into
I am trying to install turbotax Premier and I insert it into the DVD drive, tell the system the program can make changes to my computer. It goes from 0% to 100% and tells me that itis ready to install… read more
Robert M.
Robert M.
Consultant
3,121 satisfied customers
I HAVE RECIEVE A MESSAGE THAT MY FEDERAL WAS NOT ACCEPTED,
I HAVE RECIEVE A MESSAGE THAT MY FEDERAL WAS NOT ACCEPTED, CAN YOU HELP WITH THAT? … read more
Robert M.
Robert M.
Consultant
3,121 satisfied customers
Qfx FITID edited to try re-importing to credit card file.
qfx FITID edited to try re-importing to credit card file. error message file invalid … read more
Robert M.
Robert M.
Consultant
3,121 satisfied customers
I have a question regarding my users. One of my users is
I have a question regarding my users. One of my users is stuck, they are not logged into QB's yet I cannot go single user. HELP … read more
Robert M.
Robert M.
Consultant
3,121 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x