Financial Software

Financial software questions? Ask IT support for answers ASAP

Ask an Expert,
Get an Answer ASAP!

HAVE PROGRAM ON MY COMPUTER. I HAVE 2014 VERSION OF QUICKEN…

Customer Question
HAVE PROGRAM ON MY...

HAVE PROGRAM ON MY COMPUTER. I HAVE 2014 VERSION OF QUICKEN PROGAM. I HAVE NOT NOT BENN ON IT FOR ABOUT A YEAR. I WANT TO GO BACK ON IT TO CHECK ON PRIEVOUS EXPENDITURES IN 2016. I HAVE FORGOTEN MY PASSWORD ***** NAME IS CARL * , EMAIL IS [email protected]*. I WOULD LIKE TO FIND OUT HOW I CAN GIVE IT A NEW PASSWORD ***** I CAN GET ON IT. THANK YOU.

Accountant's Assistant: A combination of financial issues and software stuff sounds like a recipe for needing our Expert. You are in the right place. Is there anything else the Financial Software Technician should be aware of?

I AM 86 YEARS OLD AND MY MEMORY GOES AT TIMES

Submitted: 8 months ago.Category: Financial Software
Show More
Show Less
Ask Your Own Financial Software Question
Answered in 21 hours by:
12/7/2017
Tech Support Rep: Russell H., Computer Systems Expert replied 8 months ago
Russell H.
Russell H., Computer Systems Expert
Category: Financial Software
Satisfied Customers: 12,943
Experience: 13+ years experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

On the Intuit login screen, click on "I forgot my password"

Enter your email address when prompted, and other information.

Verify your identity that way for the system.

Then when you receive a text or email by your phone or by your email address, enter the number code it contains and click on Continue.

That should get your password, or at least your access, back again. After that, you can change the password ***** one that you prefer, before logging out or disusing the program and before closing the program.

If this answers your question, please rate my answer. A five-star rating would be appreciated. Thank you.

If you need more info, or have any comments, use Reply To Expert to respond.

Ask Your Own Financial Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support repLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Computer Systems Expert
Category: Financial Software
Satisfied Customers: 12,943
12,943 Satisfied Customers
Experience: 13+ years experience

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Robert M.

Robert M.

Consultant

3,166 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

< Previous | Next >

Related Financial Software Questions
I recently installed quicken 2014 to replace quicken 2012 and
I recently installed quicken 2014 to replace quicken 2012 and have encountered numerous problems that I can't even eliminate by trying to restore to a date before installation. Problems are too much t… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I am having difficulty loading Quicken 2016 to a new Dell
I am having difficulty loading Quicken 2016 to a new Dell computer via a 3rd party computer store. My e mail address and user ID is***@******.*** but this will not allow the computer store to open Qui… read more
Karen Joinson
Karen Joinson
Client Support & Accounting Specialist
Bachelor of Science
66 satisfied customers
How do i go about getting my quicken acct program onto my new
how do i go about getting my quicken acct program onto my new compute my old computer crashed and i was not able to pull off the program to reinstall onto my new computer… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I have quicken 2014 on old computerr which has virus. bought
I have quicken 2014 on old computerr which has virus. bought new Lenovo computer. how can I transfer quicken to new? I did receive 2016 upgrade cd in mail… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I just bought Quicken 2014 but before I even open it, I have
I just bought Quicken 2014 but before I even open it, I have several questions. I currently use Quicken Deluxe 2011 and I know there is no more online tech support, but my password ***** quit working.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I am trying to install intuit quicken 2014 and it keeps telling
I am trying to install intuit quicken 2014 and it keeps telling me to manully uninstall my previous progam I did that and know I can't find the program that it wants me to uninstall. where do I need t… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
bought new quicken on dec. 13 still getting messages that I
bought new quicken on dec. 13 still getting messages that I still need to update my old quicken be I lose service. why? My screen stills says quicken11. What is the problem? Do I have to by it again a… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I have Quicken 2007 and have forgotten my password. I just
I have Quicken 2007 and have forgotten my password. I just moved and have switched from SBC global to Cox.. I am 86 and can't figure it out. I think my Sign in was 5435RAK I forget my password. What c… read more
DrQuickBooksQuicken
DrQuickBooksQuicken
Chief Software Trainer and President
Bachelor\u0027s Degree
We just bought a new computer and quicken premier. We are a
We just bought a new computer and quicken premier. We are a business and we put our paid invoices in the old computer which had an old version of quicken and had the info downloaded to the new compute… read more
DrQuickBooksQuicken
DrQuickBooksQuicken
Chief Software Trainer and President
Bachelor\u0027s Degree
Help! I have just purchased a new computer with Windows
Help! I have just purchased a new computer with Windows 7. Until now I was using my old computer with indows XP to keep my home accounts and bank records but I now find that Windows 7 does not rcognis… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
on a new computer how do I get my v5 (updated online ) to
on a new computer how do I get my v5 (updated online ) to match my data which is in the updated version 7??… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I installed 2012 upgrade on my windows ZP. It informed that
I installed 2012 upgrade on my windows ZP. It informed that I didn't have enough memory. I decided that I should buy a new computer. No I am unable to open my files because it wants my account. I didn… read more
DrQuickBooksQuicken
DrQuickBooksQuicken
Chief Software Trainer and President
Bachelor\u0027s Degree
Subject MICROSOFT MONEY 2005 I HAVE UPGRIDED MY LAPTOP
Subject MICROSOFT MONEY 2005 I HAVE UPGRIDED MY LAPTOP I HAVE INSTALLED MONEY 2005 ON THE NEW LAPTOP BUT I CANT GET MY DATA FILE INTO MONEY IHAVE FIVE YEARS OF DATA IN THE FILE AND I DO NOT WANT TO LO… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
Recently my computer died and I had to purchase a new one.
Recently my computer died and I had to purchase a new one. The store down loaded my files but not the programs. I purchased a quicken up date on line and I don't know how to find the program. Any help… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I have old Quicken 2002 and transferred all of_my informatio
I have old Quicken 2002 and transferred all of_my information on to my new computer which is Windows 7. I cannot print out any reports..._as my printer does not recognize Quicken._HELP. Thank you… read more
Expert
Expert
HEELLLPPP!!!! I have to retrieve old data from a computer
HEELLLPPP!!!! I have to retrieve old data from a computer in my garage. It's an old green rounded back mac computer and the program needed is Quicken 2003. We have tried every and all versions of our … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I recently purchased a new computer and trying to download
I recently purchased a new computer and trying to download my Quicken 2005 version on the new computer. My problem at the moment is: #1 I don't remember my user name #2 I don't remember my password. N… read more
Gerri A Harrison CFP EA
Gerri A Harrison CFP EA
Financial advisor/Tax preparer
Bachelor's Degree
86 satisfied customers
We have a 2007 & 2008 QUICKEN programs on our old computer
We have a 2007 & 2008 QUICKEN programs on our old computer (just given a new computer) and my wife has forgotten the passwords to them. Can you help us out? Bob Reid, President Faith Tech Ministries I… read more
TechGuy
TechGuy
Vocational, Technical or Trade Scho
373 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x