Financial Software

Financial software questions? Ask IT support for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I need help with my id. I ordered 2018 premier and i think…

Customer Question
I need help with...

I need help with my id

Accountant's Assistant: The Financial Software Technician will know how to help. Please tell me more, so we can help you best.

I ordered 2018 premier and i think it was loaded but i can not get in because my password *****'t work and i do not know my id

Submitted: 7 months ago.Category: Financial Software
Show More
Show Less
Ask Your Own Financial Software Question
Answered in 14 hours by:
12/5/2017
Tech Support Rep: Richard, Financial Specialist replied 7 months ago
Richard
Richard, Financial Specialist
Category: Financial Software
Satisfied Customers: 47,180
Experience: IT professional, resolving issues with financial programs.
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When could you last sign into your account?

Please let me know

Thank you

Ask Your Own Financial Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support repLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Robert M. Your Own Question
Robert M.
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 3,166
3,166 Satisfied Customers
Experience: 30 yrs. of computer experience in financial and marketing departments.

Robert M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Robert M.

Robert M.

Consultant

3,166 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

< Previous | Next >

Related Financial Software Questions
I just bought Turbotax Premier 2017 from Ofice Max, loaded
I just bought Turbotax Premier 2017 from Ofice Max, loaded the CD in my mac, moved the red check to my applications, went to my applications list, clicked on the Turbotax Primier 2017 program, and I g… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
My computer crashed and I had a new hard drive installed.
My computer crashed and I had a new hard drive installed. How do I bring my Quicken back? I use Quicken 2017 … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
When I click on Quicken icon the window that comes up asks
When I click on Quicken icon the window that comes up asks for my User ID and Passwork. When I respond the next window is to "activate" Quicken. … read more
Robert M.
Robert M.
Consultant
3,166 satisfied customers
Upgraded to 2018. Have had for many years. But my password
Upgraded to 2018. Have had for many years. But my password ***** not work.!!! Have CD from Staples … read more
Richard
Richard
Financial Specialist
47,180 satisfied customers
Just upgraded to. Just up;dated to Quicken 2018 and set
Just up;dated to Quicken 2018 and set password ***** sign in and also for vault.. Can get into 3 of the accounts but not the other one. Keeps telling me I need to see Vault password. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have been trying to access my Quicken account to buy the
I have been trying to access my Quicken account to buy the 2018 version but although I would get a new password ***** I tried to sign in TO my account it would say that it wasn't valid and THIS WAS WI… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I had to uninstall my newly purchased Quicken 2018 in order
I had to uninstall my newly purchased Quicken 2018 in order to install Quicken 2004 in order to convert my 2002 Quicken files to the new format. When I tried to reinstall Quicken 2018 it said I could … read more
Robert M.
Robert M.
Consultant
3,166 satisfied customers
Having trouble with id and password. I have been having
I have been having trouble with id and password ***** past 2 weeks. Spoke with technician but she was unable to help because I was not receiving code. I now have code but still unable to get in. Now understand with new system .. all id and passwords are changed again. … read more
Richard
Richard
Financial Specialist
47,180 satisfied customers
I can't update Quicken Premier 2017 without entering a
I can't update Quicken Premier 2017 without entering a Quicken ID. It rejects the Quicken ID and password ***** had thought was correct. It knows my email address, but the password ***** ***** to rese… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
1,155 satisfied customers
Quicken 21016 /Used apx 6 months/ problem ( Transaction
Quicken 21016 /Used apx 6 months/ problem ( Transaction password ***** ), don't know what required it, can't get off of screen, cannot proceed, cannot shut down, cannot locate problem solver in Quicke… read more
Richard
Richard
Financial Specialist
47,180 satisfied customers
I have purchased a new computer. I downloaded Quicken Premier
I have purchased a new computer. I downloaded Quicken Premier 2014 which I have been using for a couple of years. I have also loaded my backup info into the newly downloaded Quicken. When I go to the … read more
Richard
Richard
Financial Specialist
47,180 satisfied customers
I have purchased quicken 2014. I have lost the download after
I have purchased quicken 2014. I have lost the download after purchase. how do I get the download?… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
I need help. I had Quickbooks Pro 2011. I purchased upgrade
I need help. I had Quickbooks Pro 2011. I purchased upgrade 2013 premier. I cannot get into it, it keeps stating: Error 1310. Error writing to file: C:\:Program files\Intuit\Quickbooks 2013/DMSystem.D… read more
Robert M.
Robert M.
Consultant
3,166 satisfied customers
I bought and down loaded the wrong verison of quicken iIneed
I bought and down loaded the wrong verison of quicken Ineeded the premier version instead of the deluxe version… read more
DrQuickBooksQuicken
DrQuickBooksQuicken
Chief Software Trainer and President
Bachelor\u0027s Degree
I cannot seem to get my password/user id and I think I subscribed
I cannot seem to get my password/user id and I think I subscribed to annual premier editions but i cannot seem to find out. I need the 2012 edition now to due my taxes but if you are not going to let … read more
Robert M.
Robert M.
Consultant
3,166 satisfied customers
We just bought a new computer and quicken premier. We are a
We just bought a new computer and quicken premier. We are a business and we put our paid invoices in the old computer which had an old version of quicken and had the info downloaded to the new compute… read more
DrQuickBooksQuicken
DrQuickBooksQuicken
Chief Software Trainer and President
Bachelor\u0027s Degree
I have a new copy of turbotax Deluxe that will not load. I
I have a new copy of turbotax Deluxe that will not load. I get an error message. My order number is XXXXX My customer # XXXXX Order date was 11/17/2011 thanks Jim Riccio… read more
TaxWhisperer
TaxWhisperer
Principal
Master's Degree
24 satisfied customers
upgraded to quicken 2011 premier from 2009 premier, also upgraded
upgraded to quicken 2011 premier from 2009 premier, also upgraded computer to windows 7, 64 bit. copied latest data update, but the program doesn't recognize it and I cannot see the data. I cannot see… read more
Robert M.
Robert M.
Consultant
3,166 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x