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Robert M.
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 3,181
3,181 Satisfied Customers
Experience: 30 yrs. of computer experience in financial and marketing departments.

Robert M. is online now

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
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In June 2018 I lost my ability to download my bank account
Robert M.
Robert M., Consultant
3,181 satisfied customers
In June 2018 I lost my ability to download my bank account into my 2018 quicken account. I am using Windows 10. … read more
I just bought Turbotax Premier 2017 from Ofice Max, loaded
Expert
Expert, tech support rep
5 Satisfied Customers
I just bought Turbotax Premier 2017 from Ofice Max, loaded the CD in my mac, moved the red check to my applications, went to my applications list, clicked on the Turbotax Primier 2017 program, and I g… read more
My computer crashed and I had a new hard drive installed.
Expert
Expert, tech support rep
5 Satisfied Customers
My computer crashed and I had a new hard drive installed. How do I bring my Quicken back? I use Quicken 2017 … read more
When I click on Quicken icon the window that comes up asks
Robert M.
Robert M., Consultant
3,181 satisfied customers
When I click on Quicken icon the window that comes up asks for my User ID and Passwork. When I respond the next window is to "activate" Quicken. … read more
Upgraded to 2018. Have had for many years. But my password
Richard
Richard, Financial Specialist
51,008 satisfied customers
Upgraded to 2018. Have had for many years. But my password ***** not work.!!! Have CD from Staples … read more
Just upgraded to. Just up;dated to Quicken 2018 and set
Expert
Expert, tech support rep
5 Satisfied Customers
Just up;dated to Quicken 2018 and set password ***** sign in and also for vault.. Can get into 3 of the accounts but not the other one. Keeps telling me I need to see Vault password. … read more
I had to uninstall my newly purchased Quicken 2018 in order
Robert M.
Robert M., Consultant
3,181 satisfied customers
I had to uninstall my newly purchased Quicken 2018 in order to install Quicken 2004 in order to convert my 2002 Quicken files to the new format. When I tried to reinstall Quicken 2018 it said I could … read more
Having trouble with id and password. I have been having
Richard
Richard, Financial Specialist
51,008 satisfied customers
I have been having trouble with id and password ***** past 2 weeks. Spoke with technician but she was unable to help because I was not receiving code. I now have code but still unable to get in. Now understand with new system .. all id and passwords are changed again. … read more
I can't update Quicken Premier 2017 without entering a
Dr. Fiona Chen
Dr. Fiona Chen, President
2,261 satisfied customers
I can't update Quicken Premier 2017 without entering a Quicken ID. It rejects the Quicken ID and password ***** had thought was correct. It knows my email address, but the password ***** ***** to rese… read more
Quicken 21016 /Used apx 6 months/ problem ( Transaction
Richard
Richard, Financial Specialist
51,008 satisfied customers
Quicken 21016 /Used apx 6 months/ problem ( Transaction password ***** ), don't know what required it, can't get off of screen, cannot proceed, cannot shut down, cannot locate problem solver in Quicke… read more
I have purchased a new computer. I downloaded Quicken Premier
Richard
Richard, Financial Specialist
51,008 satisfied customers
I have purchased a new computer. I downloaded Quicken Premier 2014 which I have been using for a couple of years. I have also loaded my backup info into the newly downloaded Quicken. When I go to the … read more
I have purchased quicken 2014. I have lost the download after
Wes
Wes, Owner/Consultant
79 satisfied customers
I have purchased quicken 2014. I have lost the download after purchase. how do I get the download?… read more
I need help. I had Quickbooks Pro 2011. I purchased upgrade
Robert M.
Robert M., Consultant
3,181 satisfied customers
I need help. I had Quickbooks Pro 2011. I purchased upgrade 2013 premier. I cannot get into it, it keeps stating: Error 1310. Error writing to file: C:\:Program files\Intuit\Quickbooks 2013/DMSystem.D… read more
I bought and down loaded the wrong verison of quicken iIneed
DrQuickBooksnQuicken
DrQuickBooksnQuicken, Chief Software Trainer and President
705 satisfied customers
I bought and down loaded the wrong verison of quicken Ineeded the premier version instead of the deluxe version… read more
I cannot seem to get my password/user id and I think I subscribed
Robert M.
Robert M., Consultant
3,181 satisfied customers
I cannot seem to get my password/user id and I think I subscribed to annual premier editions but i cannot seem to find out. I need the 2012 edition now to due my taxes but if you are not going to let … read more
We just bought a new computer and quicken premier. We are a
DrQuickBooksnQuicken
DrQuickBooksnQuicken, Chief Software Trainer and President
705 satisfied customers
We just bought a new computer and quicken premier. We are a business and we put our paid invoices in the old computer which had an old version of quicken and had the info downloaded to the new compute… read more
I have a new copy of turbotax Deluxe that will not load. I
Charles Markham
Charles Markham, Principal
755 satisfied customers
I have a new copy of turbotax Deluxe that will not load. I get an error message. My order number is XXXXX My customer # XXXXX Order date was 11/17/2011 thanks Jim Riccio… read more
upgraded to quicken 2011 premier from 2009 premier, also upgraded
Robert M.
Robert M., Consultant
3,181 satisfied customers
upgraded to quicken 2011 premier from 2009 premier, also upgraded computer to windows 7, 64 bit. copied latest data update, but the program doesn't recognize it and I cannot see the data. I cannot see… read more

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

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Robert M.

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30 yrs. of computer experience in financial and marketing departments.

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