How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 3181
Experience:  30 yrs. of computer experience in financial and marketing departments.
Type Your Financial Software Question Here...
Robert M. is online now
A new question is answered every 9 seconds

An unwanted window appears and prevents me from entering the

Customer Question

An unwanted window appears and prevents me from entering the site
JA: The Financial Software Technician will know how to help. Please tell me more, so we can help you best.
Customer: An apparent update window appeared first I hit cancel and this other window appeared asking personal info which I am not about to give anyone
JA: Is there anything else the Financial Software Technician should be aware of?
Customer: Not to my knowledge.
Submitted: 12 months ago.
Category: Financial Software
Expert:  Josh replied 12 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 12 months ago.

Which site?

Customer: replied 12 months ago.
I have a mac desktop with parallels and windows 7 the program i am having trouble with is quicken for windows. When I try to enter the site I give my password ***** a window appears asking for personal info such as bank accounts and pin numbers.
I have intention to give this information to anyone, but there appears to be no way to way to get rid of the page and access the Quicken program.
Expert:  Josh replied 12 months ago.

Quicken software needs you to enter your banking information -- It is a key part of the software.