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When I click on Quicken icon the window that comes up asks
When I click on Quicken icon the window that comes up asks for my User ID and Passwork. When I respond the next window is to "activate" Quicken. … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I have been a time user of quicken and now I cannot sign in,
i have been a long time user of quicken and now I cannot sign in, Can yiou … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I have just installed 2017 Quicken, entered my member ID and
I have just installed 2017 Quicken, entered my member ID and password. They want to send me a code to my old email address which I no longer have. How can I change it to my new address? … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
bought new quicken on dec. 13 still getting messages that I
bought new quicken on dec. 13 still getting messages that I still need to update my old quicken be I lose service. why? My screen stills says quicken11. What is the problem? Do I have to by it again a… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I backup up my quicken yesterday and today I cannot open quicken.
I backup up my quicken yesterday and today I cannot open quicken. I get an error message that the data file cannot be open because it is in use by some other application. I have restored my computer 2… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I had a question pop up asking if I wanted to convert my information
I had a question pop up asking if I wanted to convert my information on Quicken. I accidentally clicked convert instead of cancel. When I opened the file about a year and a half of information was gon… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
Installed Quicken for MAC 2004 and have used it everyday w/o
Installed Quicken for MAC 2004 and have used it everyday w/o any problems making our bookkeeping very easy. I recently installed opened a 2nd account w/o any problem for the Garden Club and have been … read more
Expert
Expert
Need to add on to my quicken online backup and can not do it
Need to add on to my quicken online backup and can not do it because I have the wrong user Id and can not find out how to right click on about. appreciate help.***@******.***… read more
jgordosea
jgordosea
Enrolled Agent
Bachelor's Degree
80 satisfied customers
I cannot get my Quicken to open. User name is [email protected]
I cannot get my Quicken to open. User name is***@******.*** and password ***** ***** HELP!!… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
How do I change my password? I don't know my old password.
How do I change my password? I don't know my old password. Also do you have a phone no. that I can have someone walk me thru the steps of installing my Quicken program in my computer? thanks… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I wrote the other day but withdrew my question. i have
i wrote the other day but withdrew my question. i have somehow deleted my quicken icon from my desktop. i cannot therefore retrieve my quicken program to pay bills or otherwise work on my bank account… read more
Kevin
Kevin
Self Employed Network Consultant
High School or GED
68 satisfied customers
on a new computer how do I get my v5 (updated online ) to
on a new computer how do I get my v5 (updated online ) to match my data which is in the updated version 7??… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I ofqucken and it didnjust purchased the 2012 version and
I ofqucken and it didn'just purchased the 2012 version and it didn't down load I have 2009 version and cannot fint any my accounts. My order #QSTW04812239954 Will I get a disk in the mail? Herman Thwa… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I cannot download transaction for me Dec.checking account with
I cannot download transaction for me Dec.checking account with USu charter credit union. I get a message to create a new name, but I don't want to set up a 2nd account. How can I download to the origi… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
i find my quicken progrm on my c drive. i cannot retrieve
i find my quicken progrm on my c drive. i cannot retrieve it to put back so that i use it. how do i do this. somehow the program does not show up anywhere i look. this program has all my husbands busi… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I have Quicken 2003, I am a low tech person but have used this
I have Quicken 2003, I am a low tech person but have used this software for many years. I cannot access my software using the password XXXXX have utilized for many years... I tried checking to see if … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I changed my Quicken Simple Money Managervault password and
I changed my Quicken Simple Money Managervault password XXXXX forgot to write it down. I have tried all words I can think of, but nothing works. Intuit sent me a security pin, but when I got it, I cou… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I cannot connect Quicken for Mac to my accounts at Bank of
I cannot connect Quicken for Mac to my accounts at Bank of America. When I try to do so, I get into a morass of questions about my E-mail and security questions and in the end I get kicked out because… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
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Robert M.

Robert M.

Tech Support Rep

30 yrs. of computer experience in financial and marketing departments.

3181 Satisfied Customers

Pearl avatarPearl, Assistant

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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