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I need to download the turbo tax 2016 premier on my mac

Customer Question
I need to download...

I need to download the turbo tax 2016 premier on my mac computer (i have no disc drive)

Accountant's Assistant: How much experience do you have with this particular machine?

I have downloaded turbo tax programs in the past with turbo tax actually downloading the program for me.

Accountant's Assistant: Have you installed any updates recently?

In april of this year turbo tax downloaded a 2016 turbo tax program for me.

Accountant's Assistant: What troubleshooting have you tried?

None

Accountant's Assistant: Anything else you want the Mac Expert to know before I connect you?

No, ijust to get the program downloaded. i do have the disk.

Submitted: 7 months ago.Category: Financial Software
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Answered in 1 hour by:
10/6/2017
Tech Support Rep: Barbara, Enrolled Agent replied 7 months ago
Barbara
Barbara, Enrolled Agent
Category: Financial Software
Satisfied Customers: 5,993
Experience: 20+ years of experience in tax preparation; 30+ years of experience as a real estate/corporate paralegal.
Verified

Welcome to Just Answer. My name is ***** ***** I will be happy to assist you.

You are correct that a TurboTax representative can assist you with downloading the 2016 Premier version of TurboTax on your Mac.

You can call TurboTax between the hours of 8:00 am and 5:00 pm Pacific time at 1-***-***-****, and a representative can send you a download to your computer. You will need the information on the disk to give to the representative.

Please let me know if I can assist you further.

Thank you and best regards,

Barb

Please let me know if I can assist you further.

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Barbara
Barbara
Barbara, Enrolled Agent
Category: Financial Software
Satisfied Customers: 5,993
5,993 Satisfied Customers
Experience: 20+ years of experience in tax preparation; 30+ years of experience as a real estate/corporate paralegal.

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