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I have QuickBooks 14. I am unable to print my business

Customer Question
I have QuickBooks 14...

I have QuickBooks 14. I am unable to print my business documents. Need help

Accountant's Assistant: What kind of computer do you have?

Dell

Accountant's Assistant: Have you installed any updates recently?

No

Accountant's Assistant: Anything else you want the Computer Expert to know before I connect you?

I am apprehensive to update anything.

Submitted: 10 months ago.Category: Financial Software
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Answered in 4 hours by:
10/6/2017
Tech Support Rep: Robert M., Consultant replied 10 months ago
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 9,485
Experience: 30 yrs. of computer experience in financial and marketing departments.
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Hi, I'm Robert and I'll be helping you with your financial software question.

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Tech Support Rep: Robert M., Consultant replied 10 months ago

you can try this first

with quickbooks closed

go to the devices and printers folder

there should be something like quickbooks pdf writer listed as a printer

remove it

then restart quickbooks

if that does not work, i need to know exactly what you do when you try to print and exactly what happens

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