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I bought turbotaax standard and have a receipt but because
I bought turbotaax standard and have a receipt but because of a computer -printer malfunction I forgot to download. Now I don't have the link. Transaction 084631 Merchant ID 91350017. Order number: ES… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
Just upgraded to. Just up;dated to Quicken 2018 and set
Just up;dated to Quicken 2018 and set password ***** sign in and also for vault.. Can get into 3 of the accounts but not the other one. Keeps telling me I need to see Vault password. … read more
Expert
Expert
Second opinion] we have not received our tax return and the
Second opinion] hi, we have not received our tax return and the IRS says the cannot track our refund, can you help? … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I am unable to open my quicken 16. It won't accept my
I am unable to open my quicken 16. It won't accept my password, nor am I able to get to where I can make any changes. Something has messed up my access to all my records.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I lost the turbotax software & my installation key..Do
I lost the turbotax software for 2013 & my installation key..Do you have a record of my purchase of the Premier version so that I can have acopy of it?? Thanks Alvin Adore… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I used your suggestion and it still did not work.. Quicken
I used your suggestion and it still did not work.. Quicken told me that they were sending me the UDER ID and Password XXXXX thus afternoon. Their e-mail finally arrived about 6:30pm. I tried the passw… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I recently down-loaded Turbo Tax for home and business 2012
I recently down-loaded Turbo Tax for home and business 2012 w/free state after which I had to replace my computer (unrelated problem). I need to down load again into my new computer. I cannot find Tur… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I am using turbo Tax to file my 2011 return. When all the
I am using turbo Tax to file my 2011 return. When all the data is in, the program recommends itemized deductions because they are larger than the standard deduction. Whoever, when the program shows th… read more
MyVirtualCPA
MyVirtualCPA
Master's Degree
30,094 satisfied customers
This is the first time I have filed taxes. I have called the
This is the first time I have filed taxes. I have called the IRS # XXXXX was given a new e-file pin yesterday; however I have tried to e-file numerous occasions and have been rejected. IRS told me som… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
4,670 satisfied customers
I have been trying to upgrade to Quicken 2012 for 6 hours. I
I have been trying to upgrade to Quicken 2012 for 6 hours. I apparently have my User ID, (obtained in an email - I didn't have any notes from when I first bought Quicken - it was installed by my compu… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I filed my Federal & State (PA) with Turbo Tax on 2/11/12
I filed my Federal & State (PA) with Turbo Tax on 2/11/12 and had the balance due on both of them paid by debit from my cvhec checking account but there has never been these amounts taken from our acc… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
4,670 satisfied customers
I have lost the information on my checking account for the
I have lost the information on my checking account for the year! I cannot get the online banking to work when I set up a new checking account. The Wells Fargo Bank people told me to contact Quicken to… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
Good Morning! I have a new laptop. I cannot find a disc
Good Morning! I have a new laptop. I cannot find a disc to down load my most recent quicken program, which I believe is 2009. Can anybody help me? I have all the data - I just need the program. Fortun… read more
Bridget Martin
Bridget Martin
Consultant
Bachelor's Degree
284 satisfied customers
I purchased Quicken Cash Manager 2010 - Download and installed
I purchased Quicken Cash Manager 2010 - Download and installed it on my desktop computer but would now like to install it on my laptop as I will be travelling and want to keep my banking/books up to d… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I guess I need an Unlock code. I bought Quicken 2006 about
I guess I need an Unlock code. I bought Quicken 2006 about a year ago and it came with a 2088 upgrade I have not used 2006 or 2008 since Ifirst bought 2006.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
My computer hard drive crashed sometime ago. I lost my Quicken
My computer hard drive crashed sometime ago. I lost my Quicken backup software. I have been unable to re-install it because I don't know my account number. Quicken is still charging my credit card for… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I cannot log in to one of my Microsoft Money files. It clai
I cannot log in to one of my Microsoft Money files. It claims I have the wrong email address or password XXXXX I know they are correct. It seems like something (maybe a virus) has changed the expected… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I have a OL-332-A error while trying to pay bills through Quicken
I have a OL-332-A error while trying to pay bills through Quicken Delux 9,I've not been able to get anyone on the phone; I've been at this more than an hour. Please,please get me some help! Phone: . e… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
47 satisfied customers
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jgordosea

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Tom K

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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