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INET Framework 4.6.1. I have spent hours on the phone with…

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INET Framework 4.6.1....

INET Framework 4.6.1. I have spent hours on the phone with Quicken and they tell me it is a problem with Microsoft. Can you fix it?

Accountant's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Acer Windows 7

Accountant's Assistant: Have you installed any updates recently?

Just what comes periodicaly.

Accountant's Assistant: Anything else you want the Computer Expert to know before I connect you?

Quicken uninstalled Quicken several times and reinstalled it with the NET Framework 4.6.1 several times, and I still could not run Quicken.

Submitted: 10 months ago.Category: Financial Software
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Answered in 1 hour by:
10/2/2017
Tech Support Rep: Kraig, Computer Enthusiast replied 10 months ago
Kraig
Kraig, Computer Enthusiast
Category: Financial Software
Satisfied Customers: 625
Experience: Over 20 years experience with computers.
Verified

Hello and good afternoon.

I am sorry to hear about the issues you are having with running Quicken on your PC.

The problem you are facing is likely due to the .NET Framework 4.6.1 possibly being corrupted due to damaged or missing files. So, what you will need to do is uninstall .NET Framework 4.6.1 from your PC (instructions below), restart the computer, and then reinstall it. This will be like a fresh install where all the files should be okay.

You can also opt to install .NET Framework 4.7 (located by clicking here) as it is a more up-to-date version or .NET Framework 4.6.2 (located by clicking here) which is one version higher than 4.6.1. If you definitely want to get back 4.6.1, click here to retrieve it.

To uninstall .NET Framework 4.6.1 from your PC, here are the steps:

(1) Go to Control Panel and choose Programs and Features.

(2) Choose View installed updates, select Update for Microsoft Windows (KB2828152) and then choose Uninstall.

Please try this and let me know if you can now access Quicken.

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