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I can't sign into my account. I've tried several times and I
I've tried several times and I still can't sign in to my account. I've been using taxact for several years. I did do my son's taxes with tax act and I don't know if this has something to do with my account … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have been trying to upgrade my Quicken Home and Business
I have been trying to upgrade my Quicken Home and Business software. First the website told me my brand new password ***** invalid. Then when it sent me a six digit number to get in and change the pas… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I've tried for at least 7-10 days to sign on to my Quicken
I've tried for at least 7-10 days to sign on to my Quicken account (that I have had for about 20 years) what in the he__ Is going on. I have waited on the phone for several hours I NEED HELP!!!!!!!!!!… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,169 satisfied customers
I can't register my Quicken. I've done the browser reset but
I can't register my Quicken. I've done the browser reset but still cannot register. Any ideas? … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,169 satisfied customers
Why can't I sigh in? Every time I click on I' not a robot a
Why can't I sigh in? Every time I click on I' not a robot a bunch of boxes pop up. I am visually impaired and cannot find all the things it ask for. It also asked to reset my password ***** mor items … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
My computer crashed and I had the data retrieved and put on
My computer crashed and I had the data retrieved and put on an external hard drive. I also purchased a new computer: I Mac 10.8.4. I had to download a newer version of Quicken. So, my Quicken 2006 has… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I deleted my Quicken 2013 account from my desktop because it
I deleted my Quicken 2013 account from my desktop because it was not loading. It would open but the minute I tried to record into it, it would freeze and only show the bottom half of screen. Had to cl… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I'm currently using Quicken 2012 primier for pc's and I am
I'm currently using Quicken 2012 primier for pc's and I am having a problem with the end of year process. I can't seem to be able to end 2011 and start a new 2012 data base?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,169 satisfied customers
I have a new computer that I've installed quicken 12 on, I
I have a new computer that I've installed quicken 12 on, I have a desktop with quicken 11, and online backup. I can't transfer the data by backing up online from the orginal backup. IT TELLS ME TO RUN… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I am unable to get my Quicken 2010 Personal Plus program to
I am unable to get my Quicken 2010 Personal Plus program to back-up properly. Whilst it seems to upgrade & back-up my direct ASX share portfolio it eliminates my manually updated market values for oth… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,169 satisfied customers
Im trying to setup an account with Suntrust Bank, but for
I'm trying to setup an account with Suntrust Bank, but for some reason, it's not recognizing my user ID and password, in which I know is correct. After I type in the user ID and password, and then cre… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,169 satisfied customers
Cant install Turbotax 2010. Had to reformat hard drive -
Can't install Turbotax 2010. Had to reformat hard drive - virus. Have installed everything else including Quicken okay. Ttax installer stops at 8-9%. I bought Ttax online. So far two full days wasted … read more
Shawn P. Adamo
Shawn P. Adamo
CEO
Bachelor's Degree
18 satisfied customers
I need to connect my just-purchased upgrade to 2011 version.
I need to connect my just-purchased upgrade to Quicken 2011 version. Three days ago my then 2006 version (for reasons unknown) suddenly lost it's ability to find my data files. I'm convinced I need te… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,169 satisfied customers
I have Quicken 2007, Personal Fnances, and Windows07. How
I have Quicken 2007, Personal Fnances, and Windows07. How do I enter a salary check with many different items (Fed witholding, OASI, Medicare, etc.) deducted? 1. Do I enter the gross or net amount in … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,169 satisfied customers
I cannot connect Quicken for Mac to my accounts at Bank of
I cannot connect Quicken for Mac to my accounts at Bank of America. When I try to do so, I get into a morass of questions about my E-mail and security questions and in the end I get kicked out because… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,169 satisfied customers
Ive been using Quicken HG for years and would like to continue
I've been using Quicken HG for years and would like to continue to use Quicken. If I try to instal Quicken HG on my new computer it requires an activation code and Intuit's help desk say they no longe… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,169 satisfied customers
can you give me easy instructions to overwrite my quicken file
can you give me easy instructions to overwrite my quicken file from my jump drive, ( changes were made and I need to restore my file... thanks,,,, a not so good computer user.. ha Our accountant may b… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
47 satisfied customers
Sir -- Ive got Y-2008 Quicken Home & Business. For years
Sir -- I've got Y-2008 Quicken Home & Business. For years I've been backing up my filres using Quicken Online Support. For over a week, I get a message that the files can't be backed up. I've tried to… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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