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I bought turbo tax 2017 and it could not find my turbo tax
I bought turbo tax 2017 and it could not find my turbo tax 2016 to transfer files. I opened my turbo tax 2016 and all information was evidently erased. It was like I should start over. What is happeni… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
My turbo-tax disk 2017 says the tax is for 2016 and computes
My turbo-tax disk 2017 says the tax is for 2016 and computes my data at 2016 rates. How do I get the disk to treat the data as 2017 data and fill out the 2017 forms?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
I used Turbo Tax last year (Premier) to prepare and file my
I used Turbo Tax last year (Premier) to prepare and file my tax return and that of my 2 children. I have since bought a new computer. The computer specialist transferred the data to the new computer, … read more
Kris R
Kris R
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Turbo has already downloaded 2017 premier (?), can't find
turbo has already downloaded 2017 premier (?), can't find it! And, saying I did not file 2016 with turbo; I did and it is saved on this computer. WHAT TO DO? … read more
Barbara
Barbara
Enrolled Agent, Paralegal
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I cannot get Turbo Tax 2017 Premier to work on my computer.
I cannot get Turbo Tax 2017 Premier to work on my computer … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
I have just purchased a new laptop and have successfully
I have just purchased a new laptop and have successfully installed Turbo Tax 2016, together with data of 2015 return, with both my wife's and my information! The first page of our 2016 return shows co… read more
Anne
Anne
Master Tax Preparer
1,328 satisfied customers
I used Premier Turbo tax last year. I have it now for 2016
My name is Frank ****** ************************* I used Premier Turbo tax last year. I have it now for 2016 returns. I cannot get into the system using my old information from 2015 return, Password *… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
1,767 satisfied customers
THe new 2016 Turbo Tax has stopped working - if I accept the
THe new 2016 Turbo Tax has stopped working - if I accept the updates, I get error messages, if I don't accept updates, I have the same issue. We need to get this fixed fast. I purposely bought the 201… read more
Karen Joinson
Karen Joinson
Client Support & Accounting Specialist
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I created a new file for my 2015 accounts BECAUSE THE FILE
I created a new file for my 2015 accounts BECAUSE THE FILE WAS GETTING UNWIELDLY HOWEVER, I AM UNABLE TO DOWNLOAD THE DATA TO THE UBS ACCOUNT. THE UBS IS AN OLD ACCOUNT AND I AM RYNIG TO REGISTER IT I… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
Attempted to open program to initate process. Error message
Attempted to open program to initate process. Error message 10522: Cannot install tax forms. Cannot read perwin.ini file. TurboTax Premier has now reverted to Basic. How do I get get Premier back and … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I am an ongoing Turbotax customer. I have received the 2011
I am an ongoing Turbotax customer. I have received the 2011 Premier disk and cannot download it. I get a message that the program is searching for .NET Framework 4.0. However, I have been unable to do… read more
fastfile
fastfile
Tax Advisor
Master's Degree
550 satisfied customers
I have Quicken for the Mac 2007. Recently I received error
I have Quicken for the Mac 2007. Recently I received error messages when the mac attempted an auto backup program to .Mac. I contacted a Quicken rep in India, and after some alterations in my software… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
I have purchased a new laptop and want to transfer my quicken
I have purchased a new laptop and want to transfer my quicken 2007 premier edition software to that computer so I can download the current information. How do I go about this? Thanks, Gary Homan… read more
Kevin
Kevin
Self Employed Network Consultant
High School or GED
1,943 satisfied customers
I have backed up my records off old system Vista on Clickfree
I have backed up my records off old system Vista on Clickfree and downloaded to the new system 7 I have installed my Quicken but cann't get my files. At one point I get an error message Error Code 711… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
Hello, I recently replaced my PC running XP with one running
Hello, I recently replaced my PC running XP with one running Windows 7. I loaded Quicken 2003 but could not restore my quicken files backed up on an external HD. The rejection message statedone or mor… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
When I try to open Turbo Tax Premier I get a message turbo
When I try to open Turbo Tax Premier I get a message "turbo Tax has encountered a problem and needs to close. We are sorry for this inconveniencxe).… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
I am running Windows 7 OS and tried to install QuickBooks 2003.
I am running Windows 7 OS and tried to install QuickBooks 2003. During installation, it first gave an error message of ..."There was a problem accessing the Font section of the Registry." I clicked OK… read more
BridgetMartin
BridgetMartin
Consultant
Bachelor's Degree
32 satisfied customers
I am the new treasuer. I have loaded Quicken 2008 Premier from
I am the new treasuer. I have loaded Quicken 2008 Premier from the old treasurer and have restored the data file from the old computer. I keep getting the following message when I try to open the rest… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
47 satisfied customers
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Meet the Experts:

Robert M.

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30 yrs. of computer experience in financial and marketing departments.

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AnswerCPA

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jgordosea

jgordosea

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Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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