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I am trying to open Quickbooks files created on my old
I am trying to open Quickbooks files created on my old computer on my new computer after installing Quickbooks on the new computer. I am getting a message that says the file was created or updated to … read more
Richard
Richard
IT Manager
IT Manager, Consultant
81,464 satisfied customers
Im having problem with error code 15240 when I try to download
I'm having problem with error code 15240 when I try to download updates for my 2013 Accountant program, how can I fix this?… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
4,670 satisfied customers
I cannot get my quickbooks program to print checks on my iMac,
I cannot get my quickbooks program to print checks on my iMac, and thanks to your help about a week ago I had it working.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
81,464 satisfied customers
Just downloaded QuickBooks 2013 and in one account I cannot
Just downloaded QuickBooks 2013 and in one account I cannot make deposits. I cannot edit deposits, not can I pull up the Make Deposit and fill out a form. What is going on. This is just happening on o… read more
Expert
Expert
I deleted my Quicken 2013 account from my desktop because it
I deleted my Quicken 2013 account from my desktop because it was not loading. It would open but the minute I tried to record into it, it would freeze and only show the bottom half of screen. Had to cl… read more
Richard
Richard
IT Manager
IT Manager, Consultant
81,464 satisfied customers
I need help. I had Quickbooks Pro 2011. I purchased upgrade
I need help. I had Quickbooks Pro 2011. I purchased upgrade 2013 premier. I cannot get into it, it keeps stating: Error 1310. Error writing to file: C:\:Program files\Intuit\Quickbooks 2013/DMSystem.D… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,175 satisfied customers
I have Quickbooks Pro 2007/2008 software. It has worked perfectly
I have Quickbooks Pro 2007/2008 software. It has worked perfectly for all the years I have had it. Today when logging in, I got a message "Unexpected error. Quickbooks has encountered a problem and ne… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,175 satisfied customers
We moved offices last year and I cannot locate the quickbooks
We moved offices last year and I cannot locate the quickbooks 2005 discs. We would like to upgrade to windows 7 PC's, is there a way of transferring the programme without the discs… read more
jgordosea
jgordosea
Enrolled Agent
Bachelor's Degree
80 satisfied customers
I have Quickbook Pro 2010 and Quickens cannot updates or payroll
I have Quickbook Pro 2010 and Quickens cannot updates or payroll updates. I have connection for everything else but these products… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,175 satisfied customers
I cannot open QuickBooks. Error message is "The file you specified
I cannot open QuickBooks. Error message is "The file you specified cannot be opened. Make sure it is not currently being used by another program or read only file. The Windows error was 'the file alre… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,175 satisfied customers
I am trying to move my files to my new computer and cannot
i am trying to move my files to my new computer and cannot get them to. i reinstall quickbooks, then try to open it, and it says quickbooks has stopped working. any ideas?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,175 satisfied customers
I installed Quick Books On Jan 6 with the help of a Quick
I installed Quick Books On Jan 6 with the help of a Quick Book tech. We downloaded info from a card and I did some work on the program without any difficulties. Now I cannot open Quick Books. When I t… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,175 satisfied customers
I cannot open Quickbooks. The message C:\Program Data\CommonFiles\Intuit\Quickbooks\gregis
I cannot open Quickbooks. The message C:\Program Data\CommonFiles\Intuit\Quickbooks\gregistration.dat is shown. I have not found a file to match.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,175 satisfied customers
Had a virus or ? in our computer system. Service people completely
Had a virus or ? in our computer system. Service people completely emptied out the system and we are putting back info in at this time. Service man said we would have to contact quickbooks/intuit to r… read more
Kevin
Kevin
Self Employed Network Consultant
High School or GED
1,688 satisfied customers
I am trying to open Quickbooks and the program opens but the
I am trying to open Quickbooks and the program opens but the screen is blank and when I click on file or home page nothing happens. I cannot even open or close the program without using the ctrl alt d… read more
Bridget Martin
Bridget Martin
Consultant
Bachelor's Degree
284 satisfied customers
I have lost my original disk and need to reinstall Intuit Quickbooks
I have lost my original disk and need to reinstall Intuit Quickbooks Pro 2010. My Name isXXXXXXXXXXwest, Niceville, Fl 32578, and my License # XXXXX XXXXX I purchased the software on 09/21/2010. can y… read more
lorir
lorir
Data Architect
Bachelor's Degree
172 satisfied customers
I am having a problem getting updates for my Quickbooks. I
I am having a problem getting updates for my Quickbooks. I have an internet connection so what is my problem?… read more
Bridget Martin
Bridget Martin
Consultant
Bachelor's Degree
284 satisfied customers
Hi there, When I wanted to open the quickbooks I was offered
Hi there, When I wanted to open the quickbooks I was offered the update which I accepted. After that I cannot open my Quickbooks - message: consult your quickbooks administartor? What's going on?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,175 satisfied customers
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Meet the Experts:

Robert M.

Robert M.

Consultant

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30 yrs. of computer experience in financial and marketing departments.

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Doug Millington

Certified Public Accountant (CPA)

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AnswerCPA

AnswerCPA

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Leanne Stewart

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David Bennett

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jgordosea

jgordosea

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80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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