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I cannot enter new information onto my bank data registers…

Customer Question
I cannot enter new...

I cannot enter new information onto my bank data registers on my quicken program. This has ocurred

Accountant's Assistant: What kind of computer do you have?

I cannot enter and new data onto my Quicken data sheet. This has been going on since the August up date.

Accountant's Assistant: Have you installed any updates recently?

I'm not even sure if the Aug update was installed. I have not been able get the top line to allow me to enter new information

Submitted: 11 months ago.Category: Financial Software
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Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 11 months ago
Mac book Pro
Answered in 2 hours by:
9/22/2017
Tech Support Rep: Robert M., Consultant replied 11 months ago
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 9,485
Experience: 30 yrs. of computer experience in financial and marketing departments.
Verified

Hi, I'm Robert and I'll be helping you with your financial software question.

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Tech Support Rep: Robert M., Consultant replied 11 months ago

i think that i would kind of have to see this one.

i can get you an offer for a remote with a phone call

the price is the same as the phone call and you can watch everything i do while we talk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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