Financial Software Questions? Ask IT Support for Answers ASAP
Ok the geek squad knows just about zero about quicken. And when people dont know what they are doing they have a habit of saying "you got hacked" or "its a virus" or "its your computer call microsoft" thats how they get away with hiring cheap labor that can only deal with simple problems.
Most likely your accounts are just filtered wrong so its not showing deposits. Or you pulled up the wrong data file.
I am able to log in remotely and fix it for you.
But if you want to try it yourself the first thing to look at is whether the register says "all transactions all dates"
and whether it is sorted by date. You can do that just by clicking on the actual word date in the title bar above the date column.
try that and please let me know if it makes a difference.