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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 3063
Experience:  30 yrs. of computer experience in financial and marketing departments.
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I just reset my userid and password. After I finished, it

Customer Question

I just reset my userid and password. After I finished, it showed an ' and S on the end of my userid that I did not type. I need to do my 2014 return, so I went to prior years and it asked a list of questions which I answered and it kept saying it was wrong. It did the same thing last year so I went and had a year done somewhere else. Can you help, I can give you the information I want it to be. Thank you
JA: The Financial Software Technician will know how to help. Is there anything else the Financial Software Technician should be aware of?
Customer: Not that I am aware of. Like what?
Submitted: 5 months ago.
Category: Financial Software
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you tell me please the link you used to reset your password *****?

Please let me know