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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 9076
Experience:  30 yrs. of computer experience in financial and marketing departments.
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When we got our Quicken 2014, our granddaughter used her

Customer Question

When we got our Quicken 2014, our granddaughter used her credit card to buy it and have it installed on our computer. How can we get the 2014 version to come up. It looks like Quicken just wants to sell us the 2017 version
JA: A combination of financial issues and software stuff sounds like a recipe for needing our Expert. You are in the right place. Is there anything else the Financial Software Technician should be aware of?
Customer: What comes up when we open Quicken is a page showing 2017 and we can't get any further.
Submitted: 8 months ago.
Category: Financial Software
Expert:  Robert M. replied 8 months ago.

Hi, I'm Robert and I'll be helping you with your financial software question.

Expert:  Robert M. replied 8 months ago.

you should be able to just click on no thanks or later or the little red x at the top right to close that window and get on with using the quicken

I can log in remotely to get it working for you if you can't get it

or if you can send me a picture of it i will tell you just where to click