How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 9101
Experience:  30 yrs. of computer experience in financial and marketing departments.
Type Your Financial Software Question Here...
Robert M. is online now
A new question is answered every 9 seconds

Under the account list my account 'Mcard 3451' is showing up

Customer Question

under the account list my account 'Mcard 3451' is showing up under 'Porperty' when it was, and should still be' showing 'Banking"
JA: The Financial Software Technician will know how to help. Please tell me more, so we can help you best.
Customer: a 'malicious fairy' has moved an account from 'Banking' ,where it was and should be, to 'property' where it should not be
JA: Is there anything else the Financial Software Technician should be aware of?
Customer: the entries in the file are there OK but very difficult to accesss Brian Roffey
Submitted: 9 months ago.
Category: Financial Software
Expert:  Robert M. replied 9 months ago.

Hi, I'm Robert and I'll be helping you with your financial software question.

Expert:  Robert M. replied 9 months ago.

accounts usually can't be moved that way

you may be looking at a report rather than the bank registry

actually if it is a credit card account it should be listed under credit card accounts

you can load a backup and see what it looked like in the past.

again i suspect that it was either never right or you are just viewing it in the wrong manner.

I can log in remotely and look at it with you and get it fixed if you want to accept the offer i am putting up.