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Barbara, Enrolled Agent
Category: Financial Software
Satisfied Customers: 3780
Experience:  20+ years of experience in tax preparation; 25+ years of experience as a real estate/corporate paralegal.
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I accidently ordered 2 instead of 1 Quicken for Mac 2017 on

Customer Question

I accidently ordered 2 instead of 1 Quicken for Mac 2017 on Dec 31,2016
JA: A combination of financial issues and software stuff sounds like a recipe for needing our Expert. You are in the right place. Please tell me more, so we can help you best.
Customer: I am Elizabeth Weiss and the order number###-##-####JA: Is there anything else the Financial Software Technician should be aware of?
Customer: An order of 2 has been paid on my credit card VISA x4441
Submitted: 9 months ago.
Category: Financial Software
Expert:  Barbara replied 9 months ago.

Welcome to Just Answer. My name is ***** ***** I will be happy to assist you.

Just Answer is not associated with Quicken.


You have two choices.

Call your credit card company and object to the second duplicate charge


Contact Quicken at 1-***-***-**** between the hours of 8:00 am and 8:00 pm Eastern, Monday through Friday, and ask for a refund of the duplicate order.

Please let me know if I can assist you further.

Thank you and best regards,


Expert:  Barbara replied 9 months ago.

Just following up with you to see if you have any other questions. If so, please let me know so I can further assist you.

Thank you.