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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 9103
Experience:  30 yrs. of computer experience in financial and marketing departments.
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Need to backup after copying Quicken 2009 to a new computer.

Customer Question

need to backup after copying Quicken 2009 to a new computer. Won't let me access qu9cken
JA: A combination of financial issues and software stuff sounds like a recipe for needing our Expert. You are in the right place. Please tell me more, so we can help you best.
Customer: copied Quickin to One Drive and and Quicken datad backup also then moved to Application C: and Dockuments respectively. but won"t open up. Says I need sommething like sstrace.exe
JA: Is there anything else the Financial Software Technician should be aware of?
Customer: Don't know
Submitted: 9 months ago.
Category: Financial Software
Expert:  Robert M. replied 9 months ago.

Hi, I'm Robert and I'll be helping you with your financial software question.

Expert:  Robert M. replied 9 months ago.

is the quicken working on the new computer other than that

and what operating system are you using

because quicken 2009 is not compatible with windows 8 or 10 and that may be your issue.

is it working other than the backup ?

will it print ?