Financial Software Questions? Ask IT Support for Answers ASAP
Hi, I'm Robert and I'll be helping you with your financial software question.
that does not actually sound like something that quicken would do.
usually when people tell me something like that it turns out that the data was sorted wrong in the register or they were looking at a report that automatically includes data from all accounts rather than the register itself.
If what you think happened actually did happen then your only recourse is to load a backup file.
But i would look at the simpler explanations above before doing that. Just close every window that quicken might have open until you get your start screen. then select your account from the list of accounts.
make sure that it is set to sort by date and not filter anything out.
If you would like to pay a little bit extra i can log in remotely to fix it for you no matter what happened.
I gave you an offer where I would log in and fix it for you guaranteed
There is no way that loading a backup file would not have fixed it
So I suspect that you either did not understand or did not try my advice. I guarantee that if I logged on remotely i would fix it using those exact techniques