How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 9098
Experience:  30 yrs. of computer experience in financial and marketing departments.
Type Your Financial Software Question Here...
Robert M. is online now
A new question is answered every 9 seconds

In the window entitled "Buy - Shares Bought" (and all other

Customer Question

In the window entitled "Buy - Shares Bought" (and all other similar .actions) the security name from a previous transaction will not clear and allow a new security name to be entered.
Submitted: 1 year ago.
Category: Financial Software
Expert:  Robert M. replied 1 year ago.

if you are talking about the name rather than the abbreviation than you probably need to change the abbreviation in another box

also you need to be doing a new transaction rather than having an old transaction highlighted or it will be stuck changing that transaction and the name wont be able to be changed.

It it is the abbreviation that is stuck try going to

file / file operations / validate

and do a validate on the file to check it for errors

Otherwise i would probably have to remote in to look at it myself to figure out what is happening.