ok, can you do the following please
Click on the Start button and enter regedit in the Search area, but do NOT hit Enter.
- You should see Regedit.exe at the top of the search results, right-click on it and select "Run As Administrator":
- Go to the end of the registry, open the HKEY_CURRENT_CONFIG key, right-click on Software and select Permissions:
- Make sure the "Full control" permission for the "Users" user is checked as in the screenshot:
Click OK, close the registry editor, and try Quickbooks now
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Else let me know the results please