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When trying to open our QuickBooks Pro 2017 we are getting a
When trying to open our QuickBooks Pro 2017 we are getting a message "The file you specified cannot be opened. Make sure that it is not currently being used by another program or a read only file. The… read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
154 satisfied customers
I Have quickbooks Pro 2011, whenever I try to open it, the
I Have quickbooks Pro 2011, whenever I try to open it , the Message comes up Quickbooks has stopped working. We cannot get the program to open. Can you help us?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
I have Quickbooks Pro 2007/2008 software. It has worked perfectly
I have Quickbooks Pro 2007/2008 software. It has worked perfectly for all the years I have had it. Today when logging in, I got a message "Unexpected error. Quickbooks has encountered a problem and ne… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
I am unable to open Quickbooks this morning. I am receiving
I am unable to open Quickbooks this morning. I am receiving and error message 1334. The message tells me to contact quickbooks.com/support/update.html. What gives with this software. I am really getti… read more
PDtax
PDtax
Owner
Master's Degree
6,552 satisfied customers
i have installed pro 2007 quickbooks on my new computer. i
i have installed pro 2007 quickbooks on my new computer. i could not access the data on the server and was instructed to install quickbooks on the server, so i did. now i can see the data on the serve… read more
PDtax
PDtax
Owner
Master's Degree
6,552 satisfied customers
I cant open quickbooks pro 2009 because I get error ( -6129,0
I can't open quickbooks pro 2009 because I get error ( -6129,0 ) and I get message box : Do you want to view only the webpage content that was delivered securely?… read more
PDtax
PDtax
Owner
Master's Degree
6,552 satisfied customers
I am getting the message Adaptive Server "Anywhere Database
I am getting the message Adaptive Server "Anywhere Database Engine has stopped working" when I try to update Quickbooks POS(2007 ver. 6.0) with Quickbooks PRO 2007. Then it tells me that Quickbooks Pr… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
I keep getting an errr message telling me the file cant be
I keep getting an errr message telling me the file can't be opened. Make sure it is not currently being used by another program or a read only file… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
Quickbooks Error 3371, Status Code 11118 - could not load
Quickbooks gives Error 3371, Status Code 11118 - Quickbooks could not load the license data. This error message box comes up each time I try to start QB premier 2009. I have been through the info on t… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
3,228 satisfied customers
QB just shut down my company files. When I try to open again,
QB just shut down my company files. When I try to open again, I get an error message that says to contact Intuit Technical Support. The error message is (-6147,0)… read more
angelwork1111
angelwork1111
President
Bachelor's Degree
8 satisfied customers
I just attached an external harddrive to backup my Quickbooks
I just attached an external harddrive to backup my Quickbooks (pro 2009) and am getting error messages -6144 -82 Help!… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
3,228 satisfied customers
I am trying to open my company file and it gives me the error:
I am trying to open my company file and it gives me the error: An error error occured when Quickbooks tried to start the database server that manages access to the QuickBooks company file. Please cont… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
Hi i was unable to access my company file and it told me to
Hi i was unable to access my company file and it told me to access technical support. It said that an "error ocurred when trying to access the database". I was wondering if someone could help in any w… read more
bbl242003
bbl242003
Federal
Master's Degree
182 satisfied customers
Hi, I got an error when starting QuickBooks Pro 2005. After
Hi, I got an error when starting QuickBooks Pro 2005. After I double click the QuickBooks icon, I got: ------------------------------------------------------ QuickBooks has recently downloaded a softw… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
I opened quickbooks 2010 and got right past the login screen
I opened quickbooks 2010 and got right past the login screen when I get a message saying that "the file you specified cannot be opened. Make sure that it is not currently being used by another program… read more
Doug Millington
Doug Millington
Certified Public Accountant
Bachelor's Degree
268 satisfied customers
I am unable to log onto my Quickbooks. I have one Quickbook
I am unable to log onto my Quickbooks. I have one Quickbooks license, but it is available for use on two seperate computers. When trying to log in, a message appears that says: You do not have suffici… read more
Bridget Martin
Bridget Martin
Consultant
Bachelor's Degree
620 satisfied customers
This is a Quickbooks 2009 question. I am working on year-end
This is a Quickbooks 2009 question. I am working on year-end payroll reports. When I click on the Process Payroll Forms I get the following message in an error box. The file you specified cannot be op… read more
Doug Millington
Doug Millington
Certified Public Accountant
Bachelor's Degree
268 satisfied customers
I am trying to open QuickBooks 2008. I get a warning message
I am trying to open QuickBooks 2008. I get a warning message: The file you specified cannot be opened. Make sure that it is not currently being used by another program or a "read only: file. The Windo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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