How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Financial Specialist
Category: Financial Software
Satisfied Customers: 36060
Experience:  IT professional, resolving issues with financial programs.
32989067
Type Your Financial Software Question Here...
Richard is online now
A new question is answered every 9 seconds

PS 107 error - stuck, can't access "Help" - can't do

Customer Question

PS 107 error - stuck, can't access "Help" - can't do anything - help! (Brighthouse Network Business Solutions HelpDesk worked on this for over 6 hours today - and got Quickbooks tech support online for 2 hours --- no one could fix it ... our QB worked this morning - we had one error (could not create PDF to email sales receipt) and after getting tech support logged into our computer, our file now is totally inaccessible. Help!
Submitted: 1 year ago.
Category: Financial Software
Customer: replied 1 year ago.
This is for QuickBooks desktop 2016 - Professional Services version
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you do the following please

Can you download and install the latest update for Quickbooks here

http://support.quickbooks.intuit.com/support/productupdates.aspx

Restart the computer and tell me if it now works please.

Related Financial Software Questions