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I had to upgrade from my 2014 edition to the 2017. I got it
I had to upgrade from my 2014 edition to the 2017. I got it downloaded okay, but why do I have to be on the internet to use it? I never had to before. Also I can't reconcile the account now. … read more
Robert M.
Robert M.
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We recently purchased quicken 2017 delux. We had trouble
We recently purchased quicken 2017 delux. We had trouble installing it; but one of your technicians helped us. Order Number 00850980, Case Number:00957034. Problem now is that we cannot get our checki… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
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I just upgraded from Quicken 2013 to 2016, it is not transferring
I just upgraded from Quicken 2013 to 2016, it is not transferring my checking acct. transactions that are any more recent from what I had in the previous version. It is updating my savings acct. info … read more
Robert M.
Robert M.
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Bachelor's Degree
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Just bought Quicken 2016 and finished downloading the program
Just bought Quicken 2016 and finished downloading the program to my computer. I went to register a Intuit ID and it gives me an OOPS! We weren't able to sign you up. Please check your internet connect… read more
Richard
Richard
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I just upgraded to quicken 2014 on a computer that does not
I just upgraded to quicken 2014 on a computer that does not have access to the internet. Usually I download transactions on another computer and then transfer them to the offline computer but quicken … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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Getting a new computer. I have Quicken 2003 Delux disk. I
Getting a new computer. I have Quicken 2003 Delux disk. I upgraded finally to Quicken 2011 via the internet over several versions. I want to transfer my Quicken files to the new computer. Should I upg… read more
Richard
Richard
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I had to format my hard drive and when I tried to upload quicken
I had to format my hard drive and when I tried to upload quicken 2013 starter edition from my disk the the back up did not transfer to the account without up grading to the 2014 edition. I had upgrade… read more
Expert
Expert
I currently have Quicken 2006 - how easy is it to upgrade
I currently have Quicken 2006 - how easy is it to upgrade without losing any of my old information - I currently have checking infor for 6 checking accounts- with info going way back to 1999-… read more
jgordosea
jgordosea
Enrolled Agent
Bachelor's Degree
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I ordered the upgrade to Quicken 2013 Starter Edition on 1/23/2013
I ordered the upgrade to Quicken 2013 Starter Edition on 1/23/2013 To date I am unable to download or even find the existence. My order number is XXXXX user id: lensbariie. Can you please help me get … read more
Richard
Richard
Financial Specialist
IT Manager, Consultant
75,631 satisfied customers
I just upgraded to a new computer and with the new computer
I just upgraded to a new computer and with the new computer bought Quicken 2013 to replace the 2010 edition I had. How do I activate my online account so that I can import my information into the new … read more
ezcpa
ezcpa
Certified Public Accountant
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I upgraded my quicken to the newest version with my turbotax
I upgraded my quicken to the newest version with my turbotax new version. My quicken would not wok. I tried all I could know. Finally deleted that version and returned to my 204 basic disc and reinsta… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
3,228 satisfied customers
I recently transferred quicken 2005 and all register data from
I recently transferred quicken 2005 and all register data from my old computer (windows XP) to my new computer (WIndows 7). All seemed to work nicely until I tried to print from quicken to my network … read more
R. Klein, EA
R. Klein, EA
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Master's Degree
3,228 satisfied customers
Good afternoon. I have used Quicken for years and years.
Good afternoon. I have used Quicken for years and years. Just this weekend my computer crashed and I cannot locate the installation disks to place the program on my new computer.... Thankfully, we had… read more
R. Klein, EA
R. Klein, EA
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I recently upgraded from my 2009 Quicken to 2012. I have
I recently upgraded from my 2009 Quicken to 2012. I have been unacle to register 2012. I have followed the instructions provide by Quicken Help to no avail. I'm disappointe that my old registration wo… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
Im unable to download one account from my TD Bank accounts.
I'm unable to download one account from my TD Bank accounts. Using Quicken 2010. Can't find the instructions stated in help. This problem just started. I need help from a real person on the telephone.… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
my quicken 2010 on dec 23 stopped accepting web based updates
my quicken 2010 on dec 23 stopped accepting web based updates from my bank I just upgraded to 2011 does the same "quicken is unable to verify financial institution information please try again later" … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,261 satisfied customers
Ever since I have upgraded to Quicken 2011, I have had trouble
Ever since I have upgraded to Quicken 2011, I have had trouble with downloads from banks and from sending to / from Quicken Bill Pay. Is there something in 2011 that would cause me to change some sett… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,261 satisfied customers
I have just installed Quicken 2010 in my computer and I dont
I have just installed Quicken 2010 in my computer and I don't get the sounds like I did with my Quicken 2002. Are the sounds still available with the 2010 edition?… read more
Expert
Expert
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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