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Barbara, Enrolled Agent
Category: Financial Software
Satisfied Customers: 3780
Experience:  20+ years of experience in tax preparation; 25+ years of experience as a real estate/corporate paralegal.
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I used TurboTax last year. I am having trouble loging in.

Customer Question

I used TurboTax last year. I am having trouble loging in. If I try to login they say I don't have an account. If I put in last name, email, ss#, and zip code it says I don't have an account. When I tried to create a new account it said I already had an existing account. Now what?
Submitted: 1 year ago.
Category: Financial Software
Expert:  Barbara replied 1 year ago.
Welcome to Just Answer. My name is ***** ***** I will be happy to assist you.The following link contains instructions to gain access to your account. Follow the instructions carefully. let me know if you are successful.Thank you and best regards,Barb