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I lost my w-2 forms, how do I get a copy if I need them. I
I lost my w-2 forms, how do I get a copy if I need them. I have filed with turbo tax last year but have not filed this years yet Whhat to do? … read more
Bryan M.
Bryan M.
Owner
Masters of Accountancy
161 satisfied customers
I bought turbo tax 2017 and it could not find my turbo tax
I bought turbo tax 2017 and it could not find my turbo tax 2016 to transfer files. I opened my turbo tax 2016 and all information was evidently erased. It was like I should start over. What is happeni… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
I cannot login, forgot password. Company name: Tax. Cannot
company name: Bernie Dooley Tax. Cannot login clients account, forgot … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
At the end of my closing the tax return/ turbo tax found
at the end of my closing the tax return/ turbo tax found several errors with the section on mileage, expenses; and office supply; did not calculate. That was with 59.99 Premium tax pkg. My problem I c… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I used turbo tax last year filing jointly with my husband
I used turbo tax last year filing jointly with my husband but he died Dec.11, 2016. I now need to file single. I tried to go on turbo tax and download the app but my chrome os does not support the sof… read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,976 satisfied customers
I need to talk to a tech as my turbo tax will no transfer
I need to talk to a tech as my turbo tax will no transfer last years data to 2017 … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
It's complicated. My uncle passed away in November and I am
Good morning. It's complicated. My uncle passed away in November and I am trying to help my aunt with doing her taxes. They used turbo tax but last year they had bright house cable and their email. si… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
I filed my turbo tax under user in years past. I no longer
I filed my turbo tax under user***@******.*** in years past. I no longer have access to that Email. It has been changed to***@******.*** Because of this I cannot access turbo tax records or set up a n… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
I have just purchased a new laptop and have successfully
I have just purchased a new laptop and have successfully installed Turbo Tax 2016, together with data of 2015 return, with both my wife's and my information! The first page of our 2016 return shows co… read more
Anne
Anne
Master Tax Preparer
2,458 satisfied customers
I used Premier Turbo tax last year. I have it now for 2016
My name is Frank ****** ************************* I used Premier Turbo tax last year. I have it now for 2016 returns. I cannot get into the system using my old information from 2015 return, Password *… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
1,767 satisfied customers
I have turbotax 2014 installed on my computer. I did not delete
I have turbotax 2014 installed on my computer. I did not delete it, I put the disc for 2015 and unknown to me, it was the program I entered the tax info for 2015 in. So when I pull up the 1040, it sho… read more
Anne
Anne
Master Tax Preparer
2,458 satisfied customers
Quickbooks 2012 ... How do I get around the fact that I
Quickbooks 2012 ... How do I get around the fact that I cannot activate a second account with the same bank? I have two 53.com logins (for different accounts) for Fifth-Third but I cannot activate the… read more
CFEPro789
CFEPro789
Fraud Analyst
Master's Degree
369 satisfied customers
I need help to get in my account to down load my product..
I need help to get in my account to down load my product.. My user id is buckkemp but it said my password is not correct. I have changed it and it still want let me in.… read more
Expert
Expert
We have Quickbooks Pro 2010 and have previously been able to
We have Quickbooks Pro 2010 and have previously been able to have multiple user logins - meaning two people logged on at the same time - I cannot currently log into the master file from my computer in… read more
PDtax
PDtax
Owner
Master's Degree
1 satisfied customers
Customer #: XXXXXXXXXX Regist. Id: 100087852404 My Visa a/c
Customer #: XXXXXXXXXX Regist. Id: 100087852404 My Visa a/c wa charged $40.31 on Jan 17th. Trust this was for 2011 Turbo Tax .... but had no e-mail from Intuit re "download link" .... what is happenin… read more
BridgetMartin
BridgetMartin
Consultant
Bachelor's Degree
32 satisfied customers
I just received a letter from IRS, they said I listed both
I just received a letter from IRS, they said I listed both my wifes income and mine under one ss#; tax year 2009; I have used turbo since 2003 every year. Is there any way to check this ? IRS says I c… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,171 satisfied customers
My return was rejected because of an incorrect Payer identification
My return was rejected because of an incorrect Payer identification number. I called the payer and was told that the identification number was correct. This number was the same one I used last year an… read more
Wendy Reed
Wendy Reed
Master Tax Advisor Enrolled Agent
Master's Degree
60 satisfied customers
How do I retrieve a copy of my 2009 federal return When I
How do I retrieve a copy of my 2009 federal return? When I try to go back to Turbo Tax 2009, It will not load.… read more
RD
RD
Self Employed
Master's Degree
1,164 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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