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I have version 10.10.5 OS X Yosemite and I need to upgrade
i have version 10.10.5 OS X Yosemite and I need to upgrade my operating system in order to run a Turbotax program to complete my income tax return. Hod to I upgrade to a higher version? … read more
Richard
Richard
Financial Specialist
49,247 satisfied customers
I am trying to transmit 2017 tax return using Turbo Tax.
I am trying to transmit 2017 tax return using Turbo Tax. UpDate box is blocking it. I do not want the up date. I had assumed on 3/20/18 that my return had been submitted--now I learn it was not done. … read more
Harry
Harry
7,160 satisfied customers
I've been trying to transmit my tax return on Turbotax
Hi.....I've been trying to transmit my tax return on Turbotax Premier. I am using a Mac, installed software on MacBook pro. I have reinstalled the software as well … read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
1,488 satisfied customers
I purchased Turbotax a couple of weeks ago and when I insert
I purchased Turbotax a couple of weeks ago and when I insert the disk nothing happens....I did not keep the receipt. … read more
Kelly McGlynn
Kelly McGlynn
Bachelors of Science
64 satisfied customers
I bought thenew turbotax 2017, and i try to load it in my
I bought thenew turbotax 2017, and i try to load it in my computer. But I can not. One message appear always: Please concal the update modification before continuing the installation process. Do you w… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,175 satisfied customers
Unable to transmit Turbo Tax Get message "A secure
Unable to transmit Turbo Tax Get message "A secure connection is necesary to keep your information" … read more
Expert
Expert
I cannot transmit my returns. TurboTax check says everything
I cannot transmit my returns. TurboTax check says everything is OK. It keeps taking me back to the "What If" forms telling me I need to correct an error that doesn't exist. … read more
Charles Markham, EA
Charles Markham, EA
Principal
Masters Science Taxation
780 satisfied customers
Before Turbo Tax will fo my returns, it told me it has to
Before Turbo Tax will fo my returns, it told me it has to check for changes. When I clicked on the changes box, my computer froze up and it wont file my returns. … read more
Barbara
Barbara
Enrolled Agent, Paralegal
15,104 satisfied customers
I bought TurboTax, when I went to use itit said update
I bought TurboTax, when I went to use itit said update available, but then said couldn't update due to corrupted file. Problem with my input CD drive I think. My registeres number is(###) ###-####465 … read more
Barbara
Barbara
Enrolled Agent, Paralegal
15,104 satisfied customers
I have turbotax installed on my computer. When I logon to
I have turbotax installed on my computer. When I logon to it, it informs me that an update is available. When I try to get the update I get an error message TT3015. Can you help me. … read more
Expert
Expert
I am trying to download Turbotax which I have used for
I am trying to download Turbotax which I have used for years, however, the 2016 version needs Mirosoft.Net Framework 4.5.2. I have run all the diagnostics , installed updates, and downloaded the .net … read more
Richard
Richard
Financial Specialist
49,247 satisfied customers
I have an Apple Computer that is adequate for installation
I have an Apple Computer that is adequate for installation of intuit Turbotax Premier software. When I drag the turbotax to applications and load it the application is not operable. A Turbotax icon bo… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
4,200 satisfied customers
I'm trying to install TurboTax on my computer and keep
I'm trying to install TurboTax on my computer and keep getting error code 65535. I also get error code 1935. The installation does not complete.… read more
Richard
Richard
Financial Specialist
49,247 satisfied customers
I purchased TurboTax for my 2012 Tax return, but my Mac has
I purchased TurboTax for my 2012 Tax return, but my Mac has OS X 10.5.8 operating system thus cannot download TURBOTAX which this year requires Intel based Processor. Since I have used TurboTax for 10… read more
Expert
Expert
I cannot get my tax return to print - I am using Turbo Tax
I cannot get my tax return to print - I am using Turbo Tax and have Microsoft 2010 on my computer -… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
4,670 satisfied customers
I have gone to your website to reactivate my TurboTax (purchased)
I have gone to your website to reactivate my TurboTax (purchased) tax download ...where do I input my Installation Key and other info.? I have all of the information, yet need to know where to log my … read more
PDtax
PDtax
Owner
Master's Degree
9,538 satisfied customers
I have TurboTax 2011 which I have been using. This morning
I have TurboTax 2011 which I have been using. This morning when I tried to open the program, it won't open. I have restarted the computer a few times but I still can't get into this program. Any sugge… read more
PDtax
PDtax
Owner
Master's Degree
9,538 satisfied customers
Attempts to download TurboTax result in a message telling me
Attempts to download TurboTax result in a message telling me to download net framework v4.0. Attempting to do so through the MicroSoft site has not helped.… read more
Expert
Expert
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Robert M.

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jgordosea

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Tom K

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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