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Quickbooks PRO 2012 version: Tried to do local back-up and…

Customer Question
Quickbooks PRO 2012 version: Tried to...
Quickbooks PRO 2012 version:
Tried to do local back-up and got this message:
Problem w/data file, Data not backed up.
Solution: click "Rebuild" button to make a local back-up and fix data file or Cancel to quit.
If you quit any errors in data file will not be fixed.
I have never seen this message before. What should I do?
Submitted: 2 years ago.Category: Financial Software
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Answered in 2 hours by:
3/7/2016
Tech Support Rep: Robert M., Consultant replied 2 years ago
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 9,485
Experience: 30 yrs. of computer experience in financial and marketing departments.
Verified

you should click the rebuild button

if it is too late for that you can get to the same thing by going to

file / file utilities / verify and rebuild

that will check the file for errors and attempt to rebuild and correct them if it finds any.

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