How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 3069
Experience:  30 yrs. of computer experience in financial and marketing departments.
Type Your Financial Software Question Here...
Robert M. is online now
A new question is answered every 9 seconds

I have quicken 2010. I am having dificulty printing out my

Customer Question

I have quicken 2010. I am having dificulty printing out my business checking document and graphs. I hit print and it starts to print both nothing happens. do i need to update my quicken books. I used this program last year and it worked just fine.
I need some help.
Steve mikalson
Submitted: 1 year ago.
Category: Financial Software
Expert:  Jason Jones replied 1 year ago.


I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,

Customer: replied 1 year ago.
Ok let give it a try.
Expert:  Jason Jones replied 1 year ago.

I see that you have requested a secure remote assistance session, but the payment has failed. Do you want to check your payment information and try again?

Expert:  Jason Jones replied 1 year ago.

We can deal with the payment issue after the problem is fixed.

Follow the instructions below to begin the remote helping screen.

Remote page:

After clicking the link above, enter the following two digit number: 60 and click the circle button to start the remote application.