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my computer crashed and I was forced to purchase a new one.
my computer crashed and I was forced to purchase a new one. I had a company backup my quickbook file on the new computer, it's on my desktop. I installed the quickbooks program but now how do I get th… read more
Expert
Expert
I'm trying to back up my quickbooks checking account to a
Hello, I'm trying to back up my quickbooks checking account to a Microsoft windows compatible file that I can email to my accountant. The accountant say's the file should end in qbw not qbb Could you … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
I am trying to restore my backup Quickbooks Pro 2010.
I am trying to restore my backup for my Quickbooks Pro 2010. I'm getting an error code 6000, 83. Can I get it restored without having to upgrade to the 2015 version?… read more
PDtax
PDtax
Owner
Master's Degree
4,886 satisfied customers
QuickBooks Premier Accountant, 2004 edition problem. Please
QuickBooks Premier Accountant, 2004 edition problem. Please do NOT answer this question unless you have a good working knowledge of Quick Books and know how to fix this problem. I bought a new PC for … read more
Richard
Richard
Financial Specialist
IT Manager, Consultant
55,855 satisfied customers
I restored my windows 7 64-bit computer to factory settings.
I restored my windows 7 64-bit computer to factory settings. Iused a backup program (Bounce Back) to backup to an external drive. When I went to restore files it did not restore Quick Books Pro 2010 f… read more
Richard
Richard
Financial Specialist
IT Manager, Consultant
55,855 satisfied customers
I have Quickbooks Pro 2011 installed on a 7 year old computer
I have Quickbooks Pro 2011 installed on a 7 year old computer running Windows XP version 2002 (service pack 3). I purchased a new Dell computer running windows 7 ultimate and installed my Quickbooks p… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
Hello, I have a very old version of Quickbooks (2006). Every
Hello, I have a very old version of Quickbooks (2006). Every year I send a backup file to my accountant for tax preparation. This season he's having problem restoring the file I'm sending him saying t… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
I am trying to merge my quickbooks 2004 with quickbooks 2012.
I am trying to merge my quickbooks 2004 with quickbooks 2012. I have installed QB 2012 and QG 2004 is backed up on a portable hard drive. I need some help please. I can't find the file and when I foll… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I have a new computer running Windows 7, I have installed Quickbooks
I have a new computer running Windows 7, I have installed Quickbooks 2011 and it keeps crashing when I try to restore a Company from my old computer which was running Quickbooks 2011 with the message … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
I have bought a new computer with Windows 7. I have installed
I have bought a new computer with Windows 7. I have installed Quickbooks Pro 2011 on this computer. I have Quickbooks Pro 2005 on an old computer. I switched my Carbonite protection to the new compute… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I have Quickbooks Pro 2006. My hardrive crashed and I had to
I have Quickbooks Pro 2006. My hardrive crashed and I had to reinstall the program. The recent backup I have has the file extension ".qbb" but the reinstalled program only seems to recognize ".qbw" an… read more
Bridget Martin
Bridget Martin
Consultant
Bachelor's Degree
620 satisfied customers
just bought upgrade from qb premire 2007 to 2011. Is their
just bought upgrade from qb premire 2007 to 2011. Is their anyway to convert the 2007 qbw file so it can be loaded into the 2011 program. my last backup using the qbb feature wa 4/5/2011 and a lot of … read more
Bridget Martin
Bridget Martin
Consultant
Bachelor's Degree
620 satisfied customers
HOW DO I RESTORE A BACK COPY OF A NEW CLIENT ORIGINAL PROGRAM
HOW DO I RESTORE A BACK COPY OF A NEW CLIENT ? ORIGINAL PROGRAM WAS BEING USED ON A MAC. IT WAS SUPPOSEDLY ADAPTED FOR A PC...WINDOWS 7. WE BOTH HAVE THE SAME VERSION, BUT I HAVE TROUBLE ACCESSING IT.… read more
Doug Millington
Doug Millington
Certified Public Accountant (CPA)
Bachelor's Degree
268 satisfied customers
I currently run Quickbooks Pro version 6.0 on Windows XP. I
I currently run Quickbooks Pro version 6.0 on Windows XP. I need to replace the PC with a new PC running Windows XP. I need to migrate Quickbooks with it's present configurations and want to backup fr… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
This is a Quickbooks issue. Prior to my computer having a deadly
This is a Quickbooks issue. Prior to my computer having a deadly hard drive failure (unrecoverable) I thankfully had made a backup, flash drive) copy of the current company file suffix (.QBB) which wa… read more
Leanne Stewart
Leanne Stewart
Quickbooks Pro Certified
153 satisfied customers
I have a new laptop. Windows 7 QuickBooks is installed on
I have a new laptop. Windows 7 QuickBooks is installed on my old laptop. Windows XP need help in transfering info from one laptop to the other.… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
15 satisfied customers
While trying to open my file in QB2009 Premier Edition I am
While trying to open my file in QB2009 Premier Edition I am getting an error -6189,816. Can you inform me what this is… read more
David Bennett
David Bennett
Certified QuickBooks ProAdvisor
Certificate of Accounting (Honours)
91 satisfied customers
I have an external hard drive with all of my quickbooks info
I have an external hard drive with all of my quickbooks info on it. How do I move it to my new computer?… read more
David Bennett
David Bennett
Certified QuickBooks ProAdvisor
Certificate of Accounting (Honours)
91 satisfied customers
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Meet the Experts:

Robert M.

Robert M.

Consultant

3,208 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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