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I cannot install Turbo Tax deluxe 2011 Every time I insert
I cannot install Turbo Tax deluxe 2011 Every time I insert the DVD goes thru a repair check to fix File folder, Registry Permisions, Toggle Windows Installer, & Net Framework 4.0. All are fixed except… read more
Expert
Expert
I am using Quick Books Pro 2010, and have been for nearly a
I am using Quick Books Pro 2010, and have been for nearly a year. Suddenly, it wouldn't load. When I try to load it from the desktop icon, it starts and then after about 30-60 seconds, just stops. I'm… read more
Expert
Expert
I am reinstalling Peach Tree 2008 and get a message "not
I am reinstalling Peach Tree 2008 and get a message "not enough disc space" … read more
Expert
Expert
windows 8.1 will not install turbo tax 2013 the name of the
windows 8.1 will not install turbo tax 2013 the name of the file is requested. Where would i find the name of the file… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,567 satisfied customers
I have Quickbooks Pro 2009 and can print lists and other items
I have Quickbooks Pro 2009 and can print lists and other items fine. But just recently I cvannot print invoices??… read more
Richard
Richard
IT Manager
IT Manager, Consultant
81,466 satisfied customers
I have a new CD for Turbo Tax & I am unable to get it to work.
I have a new CD for Turbo Tax & I am unable to get it to work. I have followed the instructions on the back. I also had my internet tech go through my computer to see if I had a problem & he said I wa… read more
Richard
Richard
IT Manager
IT Manager, Consultant
81,466 satisfied customers
We recently installed a new computer and when with the help
We recently installed a new computer and when with the help of your tech support they took over my computer to retrive and load all of 2012 data into the computer. After getting off the 3 hour plus ph… read more
angelwork1111
angelwork1111
President
Bachelor's Degree
20 satisfied customers
Got a new computer. Had XP...now have windows 7. When attempting
Got a new computer. Had XP...now have windows 7. When attempting to print reports, etc. I get the message that the PDF Driver can't be found. It is listed on the files transferred, but don't know what… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,567 satisfied customers
Got several error messages and followed directions and am now
Got several error messages and followed directions and am now getting Error 3371/Status Code 1. Went in and changed the qbregistration to .old and created the new qbregistration.DAT by using the notep… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,567 satisfied customers
I had to purchase a new computer and I am trying to install
I had to purchase a new computer and I am trying to install 2010 Quickbooks the same one I had on my other computer. When it starts to install I get this error message. (Quickbooks has problems in rea… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
300 satisfied customers
I spent about a hour with a tech support person on teh phone
I spent about a hour with a tech support person on teh phone on Friday to get my QB2012 install properly. It worked OK on Friday, but when I tried to start it today (Sunday) is is givng me the same er… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
300 satisfied customers
When I tried to open QB 2001 today, received unrecoverable
When I tried to open QB 2001 today, received "unrecoverable error" message on both data sets. Tried to restore yesterday's backup still not able to recover and use QB.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,567 satisfied customers
I need to install Quicken 2011 on my new computer, and do not
I need to install Quicken 2011 on my new computer, and do not have a unlock code to do this by either disk or online.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,567 satisfied customers
I have completed 3 tax returns about 3 weeks ago, no problem.
I have completed 3 tax returns about 3 weeks ago, no problem. Went to do the last one and there was a trojan virus, which I sent to the vault. Turbo tax would not open, on line recommendation to unins… read more
Expert
Expert
My 2010 Quickbook has suddenly stooped operating. I have tried
My 2010 Quickbook has suddenly stooped operating. I have tried to re-install several times and get various error messages inluding: turning explorer 8 on; turn on microsoft .NET Framework 3.5.… read more
Doug Millington
Doug Millington
Certified Public Accountant (CPA)
Bachelor's Degree
268 satisfied customers
Hi I have intuit quickbooks premier accountant edition 2009.
Hi I have intuit quickbooks premier accountant edition 2009. I have moved my office and I cannot find the codes to install my program. The program is for Hoium and Birkholz tax & accounting - under Pa… read more
Bridget Martin
Bridget Martin
Consultant
Bachelor's Degree
284 satisfied customers
Dear Tech Experts, Three days ago I paid $89.99 to move from
Dear Tech Experts, Three days ago I paid $89.99 to move from Quicken xp to a current financial version. The installation appeared to be almost complete when it suddenly stopped and the following messa… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,567 satisfied customers
A mailer arrived with a CD to install Quicken 2011. It will
A mailer arrived with a CD to install Quicken 2011. It will not install. A message comes back that Internet Explorer cannot connect with the web page. I have Windoes XP. I do not use Internet Explorer… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,567 satisfied customers
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Meet the Experts:

Robert M.

Robert M.

Consultant

9,567 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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