Financial Software

Financial software questions? Ask IT support for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I need to e-file. I have printed the returns. The "special…

Customer Question
I need to e-file. I...
I need to e-file. I have printed the returns.
The "special code" doesn't work. I received the email and apply it...comes back with the big X in red.
All I can say is I've used tax act for many, many years and this year I'm very disappointed in the "user friendly" format. I realize there is identity theft but this is ridiculous. When I go to enter my family taxes I will use another on line service. Too complicated and horrible to get into the system.
Debby Dausch
Submitted: 2 years ago.Category: Financial Software
Show More
Show Less
Ask Your Own Financial Software Question
Answered in 5 hours by:
1/28/2016
Tech Support Rep: Robert M., Consultant replied 2 years ago
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 9,383
Experience: 30 yrs. of computer experience in financial and marketing departments.
Verified

i would suggest using turbo tax

www.turbotax.com

they are the most popular tax software and have excellent support

If you have already done your returns you can efile them directly with the irs using the methods on this page

https://www.irs.gov/uac/Free-File:-Do-Your-Federal-Taxes-for-Free

Ask Your Own Financial Software Question
Was this answer helpful?
Ask Robert M. Your Own Question
Robert M.
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 9,383
9,383 Satisfied Customers
Experience: 30 yrs. of computer experience in financial and marketing departments.

Robert M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Robert M.

Robert M.

Consultant

9,383 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

< Previous | Next >

Related Financial Software Questions
I removed the accountant's copy restrictions on my
Hi! I removed the accountant's copy restrictions on my quickbooks after sending it to my accountant. Now I have a flash drive that I want to import and of course it won't let me. I had no idea it woul… read more
Cole Parker
Cole Parker
Principal/CPA
Bachelor\u0027s Degree
101 satisfied customers
I have a question about how to handle something in
I have a question about how to handle something in Quickbooks … read more
Cole Parker
Cole Parker
Principal/CPA
Bachelor\u0027s Degree
101 satisfied customers
QuickBooks Premier 2018 on my computer. How do a record an
QuickBooks Premier 2018 on my computer. How do a record an advance from a client, and then later invoice them for work and in effect "pay the invoice" by charging their advance account instead of rece… read more
Cole Parker
Cole Parker
Principal/CPA
Bachelor\u0027s Degree
101 satisfied customers
I have a QuickBooks question. I have an excel file which is
I have a QuickBooks question.I have an excel file which is a QuickBooks general ledger export with transactions and account information that another accountant sent me. He says that this file can be i… read more
Micky
Micky
Lead Systems Administrator
High School or GED
74 satisfied customers
Cannot get back to my last version of data for quicken all
Cannot get back to my last version of data for quicken all backups or dated 11/15/17 … read more
Robert M.
Robert M.
Consultant
9,383 satisfied customers
I. can not pull up my 2016 tax return. I see the file but
I. can not pull up my 2016 tax return. I see the file but when I click on it It says "can not open on this PC". … read more
Robert M.
Robert M.
Consultant
9,383 satisfied customers
I just bought a new computer, downloaded all my info from my
I just bought a new computer, downloaded all my info from my old one, yet cannot find my Quicken program. All my backup files are there but I can't open them. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have been using quickbooks 18 for only a few days. Today I
I have been using quickbooks 18 for only a few days. Today I got the following error message: … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
428 satisfied customers
Looking for a QuickBook Pro Adviser only. Need detailed
Looking for a QuickBook Pro Adviser only. Need detailed instructions on how enter and account for a particular type of transaction in QuickBooks. Please respond if you meet this qualification. Answer … read more
Kelly McGlynn
Kelly McGlynn
Bachelors of Science
31 satisfied customers
I'm trying to download bank activity into my quickbooks.
I'm trying to download bank activity into my quickbooks. however, it only allows me to download 3 months worth. so, to go back to the beginning of the year, I have to enter bank activity manually, rig… read more
Bryan M.
Bryan M.
Owner
Masters of Accountancy
120 satisfied customers
What was the newest version of money? I use money 2002 and
I use money 2002 and with a new computer I need a new version … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
I have 3 portfolios with Yahoo Finance which suddenly I am
I have 3 portfolios with Yahoo Finance which suddenly I am unable to download. Is there any way for you to help me fix the problem. Thanks.… read more
Sheri
Sheri
Bachelor\u0027s Degree
520 satisfied customers
Just installed Quicken 2018 Deluxe. My Quicken icon is gone.
Just installed Quicken 2018 Deluxe. My Quicken icon is gone. How do I open the program? … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I filed my taxes inMarch and still have not received my
I filed my taxes inMarch and still have not received my return i would like to know what happenewd to my money … read more
Carter McBride
Carter McBride
LLM
1,042 satisfied customers
I purchased a 2 nd turbotax program to prepare more tax
I purchased a 2 nd turbotax program to prepare more tax returns - installation does not work … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
428 satisfied customers
I just got a new computer. How do I install Quicken and get
I just got a new computer. How do I install Quicken and get my files? … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
428 satisfied customers
My friend and accountant is over at the house with his
Hi! My friend and accountant is over at the house with his laptop and we are considering the possibility of setting up all of my accounts on QuickBooks. We downloaded the two kinds of files from the b… read more
Bryan M.
Bryan M.
Owner
Masters of Accountancy
120 satisfied customers
I paid a credit card online. How do I show an online payment
I paid a credit card online. How do I show an online payment with Quick Books 2006. … read more
Bryan M.
Bryan M.
Owner
Masters of Accountancy
120 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x